ActasDeReuniones.AI: Colombian Spanish-language tool that turns uploaded meeting recordings into professional, editable meeting minutes (actas) in Word format within minutes. Uniphore: Uniphore is an enterprise conversational AI and customer service analytics platform that records, transcribes, and analyzes voice and digital interactions for real-time agent assist, conversation intelligence, and automated quality assurance. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist ActasDeReuniones.AI when generating formal minutes for condominium and homeowner-association assemblies matters most, and Uniphore when qa and supervisor teams automating call scoring, coaching, and compliance monitoring across all interactions matters most. Try them side by side on real calls before deciding — needs vary by team.
Colombian Spanish-language tool that turns uploaded meeting recordings into professional, editable meeting minutes (actas) in Word format within minutes.
Uniphore is an enterprise conversational AI and customer service analytics platform that records, transcribes, and analyzes voice and digital interactions for real-time agent assist, conversation intelligence, and automated quality assurance.
ActasDeReuniones.AI is a Spanish-language SaaS tool from Colombia that automates the creation of meeting minutes (actas de reunion). Users upload an audio or video recording of a meeting and the platform transcribes it and generates a structured, professional draft acta that can be downloaded as an editable Microsoft Word (DOCX) document. The service accepts common file formats including MP3, M4A, MP4 and MOV, and reports turning a recording into a minutes draft in roughly three to ten minutes, with no software installation required since it runs entirely in the browser. It is marketed heavily toward administrators of horizontal property (propiedad horizontal) and community assemblies in Colombia, referencing Colombian regulations such as Ley 675, but it is applicable to general business meetings as well. The platform uses a pay-per-use approach with payments processed through Wompi, the Colombian payment gateway backed by Bancolombia, and optional account features for storing documents and distributing them. An active website, blog, WhatsApp support and social media presence indicate it is a live, actively marketed product serving the Colombian and broader Spanish-speaking market. It targets administrators, secretaries and organizations that need formal, edit-ready minutes quickly without manual note-taking. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Uniphore is an enterprise Business AI platform built for contact centers and customer service operations. Its customer service suite captures and records voice and screen interactions, then applies speech-to-text and natural language processing to transcribe and analyze conversations. The Conversation Insights Agent uses generative AI to analyze 100% of customer calls, producing conversation summaries, sentiment analysis, and topic/call-driver detection, and lets users query insights in natural language without predefined keyword lists. Its Real-Time Agent Assist surfaces in-the-moment guidance and knowledge during live calls and automates after-call work such as wrap-up summaries. The platform also automates quality assurance across every call rather than relying on random sampling or manual scorecards, flagging coaching needs and compliance gaps. The Communication Recording Agent provides multi-channel audio capture, transcription, and built-in compliance controls (MiFID II, Dodd-Frank, PCI DSS, GDPR). It targets contact center leaders, QA managers, supervisors, and operations teams. Uniphore is established, with documented enterprise deployments and industry analyst recognition.
Best suited for
ActasDeReuniones.AI is a free tier with paid upgrades (freemium); Uniphore is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | ActasDeReuniones.AI | Uniphore |
|---|---|---|
| Core capability | Upload audio or video recordings for automatic processing | Real-time call transcription and live agent assist with in-the-moment guidance |
| Standout feature | AI transcription and generation of a structured meeting-minutes draft | Generative-AI conversation intelligence analyzing 100% of calls for summaries, sentiment, and call drivers |
| Team usage | Editable output in Microsoft Word (DOCX) format | Automated quality assurance across all interactions without random sampling or manual scorecards |
| Integrations | Support for common formats including MP3, M4A, MP4 and MOV | Multi-channel voice and screen recording with transcription in supported languages |
| Languages & capture | Browser-based with no installation required | Natural language querying of conversation insights without keyword lists or tags |
| Best-fit workflow | Pay-per-use model with Colombian payment processing via Wompi | Automated after-call work (ACW) summaries and post-call task automation |
ActasDeReuniones.AI
Choose ActasDeReuniones.AI if you need generating formal minutes for condominium and homeowner-association assemblies — strengths include produces edit-ready meeting minutes in spanish within minutes.
Uniphore
Choose Uniphore if you need contact centers transcribing and analyzing every customer call to uncover call drivers and sentiment trends — strengths include analyzes 100% of conversations rather than a sampled subset, improving qa and compliance coverage.
ActasDeReuniones.AI
Uniphore
It depends on your workflow. ActasDeReuniones.AI is strong for generating formal minutes for condominium and homeowner-association assemblies, while Uniphore is strong for contact centers transcribing and analyzing every customer call to uncover call drivers and sentiment trends. Both transcribe and summarize meetings.
ActasDeReuniones.AI is a free tier with paid upgrades and Uniphore is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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