ActasDeReuniones.AI: Colombian Spanish-language tool that turns uploaded meeting recordings into professional, editable meeting minutes (actas) in Word format within minutes. Observe.AI: Observe.AI is a contact-center conversation intelligence platform that records, transcribes, and auto-scores customer calls and chats against quality scorecards while guiding agents in real time. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist ActasDeReuniones.AI when generating formal minutes for condominium and homeowner-association assemblies matters most, and Observe.AI when contact-center agents getting real-time prompts and after-call summaries during live interactions matters most. Run both through a week of actual calls to see which suits your workflow.
Colombian Spanish-language tool that turns uploaded meeting recordings into professional, editable meeting minutes (actas) in Word format within minutes.
Observe.AI is a contact-center conversation intelligence platform that records, transcribes, and auto-scores customer calls and chats against quality scorecards while guiding agents in real time.
ActasDeReuniones.AI is a Spanish-language SaaS tool from Colombia that automates the creation of meeting minutes (actas de reunion). Users upload an audio or video recording of a meeting and the platform transcribes it and generates a structured, professional draft acta that can be downloaded as an editable Microsoft Word (DOCX) document. The service accepts common file formats including MP3, M4A, MP4 and MOV, and reports turning a recording into a minutes draft in roughly three to ten minutes, with no software installation required since it runs entirely in the browser. It is marketed heavily toward administrators of horizontal property (propiedad horizontal) and community assemblies in Colombia, referencing Colombian regulations such as Ley 675, but it is applicable to general business meetings as well. The platform uses a pay-per-use approach with payments processed through Wompi, the Colombian payment gateway backed by Bancolombia, and optional account features for storing documents and distributing them. An active website, blog, WhatsApp support and social media presence indicate it is a live, actively marketed product serving the Colombian and broader Spanish-speaking market. It targets administrators, secretaries and organizations that need formal, edit-ready minutes quickly without manual note-taking. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Observe.AI is a conversation intelligence and CX platform built for contact centers. It captures customer interactions across voice, chat, and email, then transcribes them using a proprietary automatic speech recognition (ASR) engine that produces diarized transcripts with built-in PII redaction. On top of those transcripts, it layers large language models to automatically evaluate 100% of conversations against configurable QA scorecards, replacing the manual sampling most quality teams rely on. The platform surfaces sentiment, keyword spotting, and operational insights, and feeds them into coaching workflows for supervisors. For frontline agents, an Agent Copilot delivers real-time guidance, next-best-action prompts, and automated after-call summaries during live interactions. It's aimed at enterprise CX, support, and sales operations in regulated industries such as banking, insurance, healthcare, and travel, and offers hundreds of pre-built integrations with common contact-center and CRM systems. Distinct points include full-coverage auto QA, real-time agent assist tied to live sentiment, and an ASR engine tuned specifically for contact-center audio rather than general meetings.
Best suited for
ActasDeReuniones.AI is a free tier with paid upgrades (freemium); Observe.AI is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | ActasDeReuniones.AI | Observe.AI |
|---|---|---|
| Core capability | Upload audio or video recordings for automatic processing | Proprietary ASR that produces diarized call transcriptions with built-in PII redaction |
| Standout feature | AI transcription and generation of a structured meeting-minutes draft | Automated quality assurance that scores 100% of interactions against configurable QA scorecards |
| Team usage | Editable output in Microsoft Word (DOCX) format | Real-time Agent Copilot delivering live guidance, prompts, and next-best-action suggestions |
| Integrations | Support for common formats including MP3, M4A, MP4 and MOV | Automated after-call summaries for voice and chat interactions |
| Languages & capture | Browser-based with no installation required | Sentiment analysis, keyword spotting, and conversation analytics across voice, chat, and email |
| Best-fit workflow | Pay-per-use model with Colombian payment processing via Wompi | Supervisor coaching workflows and pre-built integrations with contact-center and CRM tools |
ActasDeReuniones.AI
Choose ActasDeReuniones.AI if you need generating formal minutes for condominium and homeowner-association assemblies — strengths include produces edit-ready meeting minutes in spanish within minutes.
Observe.AI
Choose Observe.AI if you need quality assurance teams auto-scoring every support call against compliance and qa scorecards — strengths include auto-scores 100% of conversations instead of a small manual sample, giving full qa coverage.
ActasDeReuniones.AI
Observe.AI
It depends on your workflow. ActasDeReuniones.AI is strong for generating formal minutes for condominium and homeowner-association assemblies, while Observe.AI is strong for quality assurance teams auto-scoring every support call against compliance and qa scorecards. Both transcribe and summarize meetings.
ActasDeReuniones.AI is a free tier with paid upgrades and Observe.AI is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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