ActasDeReuniones.AI: Colombian Spanish-language tool that turns uploaded meeting recordings into professional, editable meeting minutes (actas) in Word format within minutes. EvaluAgent: EvaluAgent is a contact-center quality assurance platform that automatically transcribes, scores, and analyzes customer conversations across calls, chats, emails, and tickets. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist ActasDeReuniones.AI when generating formal minutes for condominium and homeowner-association assemblies matters most, and EvaluAgent when surface sentiment, intent, and contact reasons to coach agents and improve cx matters most. Try them side by side on real calls before deciding — needs vary by team.
Colombian Spanish-language tool that turns uploaded meeting recordings into professional, editable meeting minutes (actas) in Word format within minutes.
EvaluAgent is a contact-center quality assurance platform that automatically transcribes, scores, and analyzes customer conversations across calls, chats, emails, and tickets.
ActasDeReuniones.AI is a Spanish-language SaaS tool from Colombia that automates the creation of meeting minutes (actas de reunion). Users upload an audio or video recording of a meeting and the platform transcribes it and generates a structured, professional draft acta that can be downloaded as an editable Microsoft Word (DOCX) document. The service accepts common file formats including MP3, M4A, MP4 and MOV, and reports turning a recording into a minutes draft in roughly three to ten minutes, with no software installation required since it runs entirely in the browser. It is marketed heavily toward administrators of horizontal property (propiedad horizontal) and community assemblies in Colombia, referencing Colombian regulations such as Ley 675, but it is applicable to general business meetings as well. The platform uses a pay-per-use approach with payments processed through Wompi, the Colombian payment gateway backed by Bancolombia, and optional account features for storing documents and distributing them. An active website, blog, WhatsApp support and social media presence indicate it is a live, actively marketed product serving the Colombian and broader Spanish-speaking market. It targets administrators, secretaries and organizations that need formal, edit-ready minutes quickly without manual note-taking. Pricing varies by plan. Check the official website for current pricing.
Best suited for
EvaluAgent is a UK-based quality assurance and performance-improvement platform built for contact centers, BPOs, QA leads, team managers, and frontline agents. It captures interactions from connected CCaaS, CRM, and helpdesk systems, then transcribes voice calls to text and processes chats, emails, and tickets so every conversation can be reviewed rather than just a manual sample. Its AutoQA engine uses customizable drag-and-drop scorecards to automatically evaluate interactions, applying auto-fail logic and weighting that mirror how a team grades quality. A conversation-intelligence layer adds sentiment analysis, reason-for-contact classification, intent detection, summarization, predictive metrics, and customer-vulnerability signals. Insights flow into coaching plans, performance tracking, and agent feedback. The platform also offers AI-agent observability to detect issues in automated conversations, plus calibration and reporting tools. It integrates with systems such as Genesys, Five9, NICE CXone, Talkdesk, Amazon Connect, Salesforce, and Zendesk, and lists enterprise security credentials including SOC 2 Type II and ISO 27001.
Best suited for
ActasDeReuniones.AI is a free tier with paid upgrades (freemium); EvaluAgent is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | ActasDeReuniones.AI | EvaluAgent |
|---|---|---|
| Core capability | Upload audio or video recordings for automatic processing | Automatic voice-call transcription with multi-language support |
| Standout feature | AI transcription and generation of a structured meeting-minutes draft | AutoQA scoring of 100% of conversations using customizable drag-and-drop scorecards |
| Team usage | Editable output in Microsoft Word (DOCX) format | Conversation intelligence: sentiment analysis, intent detection, and summarization |
| Integrations | Support for common formats including MP3, M4A, MP4 and MOV | Reason-for-contact classification and predictive metrics (CSAT/NPS/resolution) |
| Languages & capture | Browser-based with no installation required | AI-agent observability to flag hallucinations, missed intents, and quality issues |
| Best-fit workflow | Pay-per-use model with Colombian payment processing via Wompi | Coaching workflows, calibration, and dashboards built on QA insights |
ActasDeReuniones.AI
Choose ActasDeReuniones.AI if you need generating formal minutes for condominium and homeowner-association assemblies — strengths include produces edit-ready meeting minutes in spanish within minutes.
EvaluAgent
Choose EvaluAgent if you need automatically score and audit 100% of customer service calls and chats for quality and compliance — strengths include transcribes and analyzes every interaction across voice, chat, email, and tickets rather than a small manual sample.
ActasDeReuniones.AI
EvaluAgent
It depends on your workflow. ActasDeReuniones.AI is strong for generating formal minutes for condominium and homeowner-association assemblies, while EvaluAgent is strong for automatically score and audit 100% of customer service calls and chats for quality and compliance. Both transcribe and summarize meetings.
ActasDeReuniones.AI is a free tier with paid upgrades and EvaluAgent is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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