ActasDeReuniones.AI: Colombian Spanish-language tool that turns uploaded meeting recordings into professional, editable meeting minutes (actas) in Word format within minutes. Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist ActasDeReuniones.AI when generating formal minutes for condominium and homeowner-association assemblies matters most, and Balto when automating quality assurance and risk monitoring across all calls matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Colombian Spanish-language tool that turns uploaded meeting recordings into professional, editable meeting minutes (actas) in Word format within minutes.
Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls.
ActasDeReuniones.AI is a Spanish-language SaaS tool from Colombia that automates the creation of meeting minutes (actas de reunion). Users upload an audio or video recording of a meeting and the platform transcribes it and generates a structured, professional draft acta that can be downloaded as an editable Microsoft Word (DOCX) document. The service accepts common file formats including MP3, M4A, MP4 and MOV, and reports turning a recording into a minutes draft in roughly three to ten minutes, with no software installation required since it runs entirely in the browser. It is marketed heavily toward administrators of horizontal property (propiedad horizontal) and community assemblies in Colombia, referencing Colombian regulations such as Ley 675, but it is applicable to general business meetings as well. The platform uses a pay-per-use approach with payments processed through Wompi, the Colombian payment gateway backed by Bancolombia, and optional account features for storing documents and distributing them. An active website, blog, WhatsApp support and social media presence indicate it is a live, actively marketed product serving the Colombian and broader Spanish-speaking market. It targets administrators, secretaries and organizations that need formal, edit-ready minutes quickly without manual note-taking. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Balto is a contact-center AI platform centered on real-time guidance during live customer and sales calls. Rather than focusing on post-call review, Balto listens to conversations as they happen and surfaces dynamic prompts, objection-handling cues, compliance checklists, and knowledge-base answers to the agent in the moment. Its Agent Assist pulls relevant information so reps can respond to customer questions instantly, while real-time QA automatically scores interactions across all calls and flags compliance risk early, maintaining an audit trail for supervisors. Coaching automation tailors recommendations to each agent's performance, and real-time note generation produces call summaries without manual write-ups. Balto also offers voice AI agents to handle high-volume, repeatable calls and supports omnichannel context across voice and digital channels. It integrates with CRMs and telephony systems such as Salesforce and RingCentral. The platform is used across industries including healthcare, insurance, banking, collections, and home improvement, and is aimed at contact centers and sales teams that want in-the-moment guidance, compliance assurance, and automated quality management at scale. Pricing varies by plan. Check the official website for current pricing.
Best suited for
ActasDeReuniones.AI is a free tier with paid upgrades (freemium); Balto is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | ActasDeReuniones.AI | Balto |
|---|---|---|
| Core capability | Upload audio or video recordings for automatic processing | Real-time, in-call guidance with dynamic prompts and objection cues |
| Standout feature | AI transcription and generation of a structured meeting-minutes draft | Agent Assist that surfaces knowledge-base answers live |
| Team usage | Editable output in Microsoft Word (DOCX) format | Automated quality assurance scoring across 100% of calls |
| Integrations | Support for common formats including MP3, M4A, MP4 and MOV | Real-time compliance monitoring with audit trails |
| Languages & capture | Browser-based with no installation required | Automated call summaries and coaching recommendations |
| Best-fit workflow | Pay-per-use model with Colombian payment processing via Wompi | Integrations with CRMs and phone systems such as Salesforce and RingCentral |
ActasDeReuniones.AI
Choose ActasDeReuniones.AI if you need generating formal minutes for condominium and homeowner-association assemblies — strengths include produces edit-ready meeting minutes in spanish within minutes.
Balto
Choose Balto if you need guiding agents live through objections and compliance requirements — strengths include guides agents during the call rather than only analyzing afterward.
ActasDeReuniones.AI
Balto
It depends on your workflow. ActasDeReuniones.AI is strong for generating formal minutes for condominium and homeowner-association assemblies, while Balto is strong for guiding agents live through objections and compliance requirements. Both transcribe and summarize meetings.
ActasDeReuniones.AI is a free tier with paid upgrades and Balto is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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