A.dot Note (에이닷 노트): SK Telecom's AI note service that records, transcribes, separates speakers, and summarizes meetings, lectures, and consultations across Korean, English, and Japanese. Mihup (Interaction Analytics): Mihup Interaction Analytics is an AI speech analytics platform that transcribes and analyzes 100% of contact center conversations across voice, chat, and email. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist A.dot Note (에이닷 노트) when transcribing and summarizing business meetings into shareable minutes organized by speaker matters most, and Mihup (Interaction Analytics) when real-time agent guidance and compliance monitoring during live customer calls matters most. Run both through a week of actual calls to see which suits your workflow.
SK Telecom's AI note service that records, transcribes, separates speakers, and summarizes meetings, lectures, and consultations across Korean, English, and Japanese.
Mihup Interaction Analytics is an AI speech analytics platform that transcribes and analyzes 100% of contact center conversations across voice, chat, and email.
A.dot Note (에이닷 노트) is an AI voice-recording and note-taking service from SK Telecom, part of its A.dot (에이닷) AI assistant. It captures spoken content in everyday situations such as meetings, lectures, and consultations, then transcribes, summarizes, and organizes it in real time. Rather than producing raw speech-to-text, its AI corrects transcripts into natural, context-aware sentences and can reshape them into document form. It distinguishes speakers in real time and organizes content by participant, which suits weekly stand-ups, client calls, and video conferences. After recording, users pick templates such as Summary, Meeting Minutes, or Lecture Notes, and the service groups key topics and keywords accordingly; lecture notes can include auto-generated review questions. An integrated AI web search lets users look up unfamiliar terms without leaving the app. Notes can be shared via password-protected links (audio excluded) and exported to PDF with the recording. It runs on both the A.dot mobile app and a PC web version, and supports multilingual recognition including Korean, English, and Japanese. Aimed at students and professionals working in Korean and other languages.
Best suited for
Mihup Interaction Analytics (MIA) is an enterprise conversation intelligence platform built by Mihup, an India-based voice AI company founded in 2016. It captures and transcribes customer interactions across voice calls, chat, and email, then analyzes 100% of those conversations rather than a manual sample. Using phoneme-based speech recognition tuned for Indian languages, regional accents, and noisy contact center audio, it produces transcripts, sentiment analysis, automated quality audits, and compliance checks. The platform offers both post-call analytics and real-time agent assist, surfacing live summaries, scripts, knowledge articles, and compliance alerts during calls. It detects compliance breaches, supports PII redaction, and generates agent coaching recommendations and Voice of Customer insights. Mihup integrates with CRMs (Salesforce, Zoho, HubSpot, Freshdesk, Microsoft Dynamics) and dialers/telephony systems (Genesys, Cisco, Avaya, Twilio, Talkdesk, Exotel, Ameyo), with cloud, private cloud, or on-premises deployment. It targets enterprise contact centers, especially in banking, financial services, and insurance (BFSI), with clients including SBI Life, Angel One, and Pine Labs.
Best suited for
A.dot Note (에이닷 노트) is a free tier with paid upgrades (freemium); Mihup (Interaction Analytics) is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | A.dot Note (에이닷 노트) | Mihup (Interaction Analytics) |
|---|---|---|
| Core capability | Real-time transcription of meetings, lectures, and consultations with context-aware sentence correction | Transcribes and analyzes 100% of customer interactions across voice, chat, and email |
| Standout feature | Automatic speaker separation that organizes content by participant | Phoneme-based speech recognition tuned for Indian languages and noisy contact center audio |
| Team usage | Template-based summaries (Summary, Meeting Minutes, Lecture Notes) grouping key topics and keywords | Automated quality audits and QA scoring against predefined parameters |
| Integrations | Multilingual recognition across Korean, English, and Japanese | Real-time agent assist with live summaries, scripts, and compliance alerts |
| Languages & capture | Integrated AI web search to look up unfamiliar terms without leaving the app | Sentiment analysis and Voice of Customer insights with compliance breach detection |
| Best-fit workflow | Note sharing via password-protected links and PDF export with audio recording | Integrations with CRMs and dialers/telephony plus cloud, private cloud, or on-premises deployment |
A.dot Note (에이닷 노트)
Choose A.dot Note (에이닷 노트) if you need transcribing and summarizing business meetings into shareable minutes organized by speaker — strengths include backed by sk telecom with native, high-quality korean transcription and summarization.
Mihup (Interaction Analytics)
Choose Mihup (Interaction Analytics) if you need automating contact center quality audits and agent performance scoring — strengths include analyzes 100% of conversations rather than manual sampling, including multichannel voice, chat, and email.
A.dot Note (에이닷 노트)
Mihup (Interaction Analytics)
It depends on your workflow. A.dot Note (에이닷 노트) is strong for transcribing and summarizing business meetings into shareable minutes organized by speaker, while Mihup (Interaction Analytics) is strong for automating contact center quality audits and agent performance scoring. Both transcribe and summarize meetings.
A.dot Note (에이닷 노트) is a free tier with paid upgrades and Mihup (Interaction Analytics) is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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