VoiceToNotes: AI transcription and dictation tool that captures voice and conversations via the device microphone and turns them into formatted, organized notes. Zenarate: Zenarate's Performance Analyzer is an AI tool that transcribes, redacts, and scores live contact-center agent calls for quality assurance and coaching. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist VoiceToNotes when dictating notes and voice memos that auto-format into clean text matters most, and Zenarate when monitoring customer sentiment and emerging call topics to surface compliance and experience issues matters most. Try them side by side on real calls before deciding — needs vary by team.
AI transcription and dictation tool that captures voice and conversations via the device microphone and turns them into formatted, organized notes.
Zenarate's Performance Analyzer is an AI tool that transcribes, redacts, and scores live contact-center agent calls for quality assurance and coaching.
VoiceToNotes is an AI transcription and voice-to-text tool that converts spoken audio into formatted, organized notes. Rather than sending a bot into a video call, it captures audio through the device microphone, making it usable for dictation, voice memos and in-person or device-side meeting transcription on phones, computers and tablets. It provides real-time speech-to-text and applies AI processing on top of the raw transcript, including grammar correction and formatting, automatic extraction of action items, and organization of notes into collections and folders so they remain searchable later. The tool supports transcription across more than 20 languages, which makes it usable for multilingual users and globally distributed teams. Because it relies on direct microphone capture rather than meeting-bot integrations, it appeals to users who prioritize a simple, private workflow and want to avoid adding a visible participant to their calls. VoiceToNotes serves a broad audience including students, business professionals, healthcare workers and writers who need to turn spoken content into clean written notes. Mobile apps are available on iOS and Android in addition to its web experience. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Zenarate is an AI simulation-training and conversation-analytics platform for contact centers, and its Performance Analyzer (formerly Call Analyzer) is the module that turns live customer calls into structured quality and coaching data. The AI engine automatically transcribes each interaction, redacts sensitive information, and scores calls against a client's defined call model and skill expectations, processing up to 100% of calls rather than a small sampled subset. Analysis runs nightly so leaders have results the next day, with automated scorecards, sentiment analysis, topic and trend reporting, and next-action coaching recommendations. Managers can drill into specific conversation moments, listen to the audio, and add commentary directly from the scorecard. Because it sits inside Zenarate's AI Coach platform, identified gaps can be turned into personalized roleplay simulations and coaching plans. It is built for QA managers, training leaders, and contact-center operations across industries such as financial services, healthcare, insurance, telecom, retail, and travel, and supports multiple languages and global deployments.
Best suited for
VoiceToNotes is a free tier with paid upgrades (freemium); Zenarate is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | VoiceToNotes | Zenarate |
|---|---|---|
| Core capability | Real-time voice-to-text transcription via device microphone | AI transcription of live agent calls with automatic redaction of sensitive information |
| Standout feature | AI grammar correction and automatic formatting | Automated scoring of up to 100% of calls against a client's defined call model and skill parameters |
| Team usage | Automatic action item extraction | Quality-assurance scorecards with the ability to listen to audio and add manager commentary |
| Integrations | Note organization into collections and folders | Sentiment analysis plus topic-frequency and trend reporting across interactions |
| Languages & capture | Support for 20+ languages | Next-action coaching recommendations that convert QA findings into roleplay simulations |
| Best-fit workflow | iOS and Android apps plus web access | Nightly batch processing so insights are ready the following day |
VoiceToNotes
Choose VoiceToNotes if you need dictating notes and voice memos that auto-format into clean text — strengths include simple, microphone-based capture with no bot joining calls.
Zenarate
Choose Zenarate if you need automating contact-center qa by transcribing and scoring every agent call instead of manual sampling — strengths include analyzes up to 100% of calls instead of a small manual qa sample, with automatic transcription and redaction.
VoiceToNotes
Zenarate
It depends on your workflow. VoiceToNotes is strong for dictating notes and voice memos that auto-format into clean text, while Zenarate is strong for automating contact-center qa by transcribing and scoring every agent call instead of manual sampling. Both transcribe and summarize meetings.
VoiceToNotes is a free tier with paid upgrades and Zenarate is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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