Voicegain: Speech-to-text and ASR platform with developer APIs plus a private LLM-powered meeting notetaker. daisee: Daisee is an AI voice analytics and contact centre quality assurance platform that transcribes and automatically scores 100% of customer calls and chats. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Voicegain when taking private, automated notes for zoom, teams, and meet calls matters most, and daisee when monitoring regulatory compliance and flagging high-risk customer calls in sectors like finance and insurance matters most. Run both through a week of actual calls to see which suits your workflow.
Speech-to-text and ASR platform with developer APIs plus a private LLM-powered meeting notetaker.
Daisee is an AI voice analytics and contact centre quality assurance platform that transcribes and automatically scores 100% of customer calls and chats.
Voicegain is a speech recognition company that offers both speech-to-text APIs for developers and a packaged meeting assistant called Transcribe. Its ASR engine supports batch transcription of recorded files and real-time streaming for live audio, and it can be deployed in the cloud, in a customer's virtual private cloud, or on-premises, which appeals to organizations with strict data-control or privacy requirements. On the developer side, Voicegain provides speech-to-text, speech-analytics, and telephony-bot APIs that can transcribe audio and analyze it for sentiment, named entities, topics, and intent. Its meeting product, Transcribe, is described as a private, LLM-powered meeting notetaker that captures audio from video-meeting browser tabs and uploaded recordings, integrates with Zoom, Microsoft Teams, and Google Meet, and automatically identifies topics and highlights from a conversation. A Windows desktop app supports Zoom local recordings. Because Voicegain spans both an underlying ASR platform and an end-user meeting tool, it suits teams that want either to build on its APIs or to use a ready meeting notetaker with flexible deployment and a focus on keeping data private. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Daisee is an Australian (Sydney-based) AI software company offering a cloud-based voice analytics and contact centre quality assurance platform. It captures audio by having organisations upload call recordings to a secure cloud endpoint, then transcribes the conversations using speech-to-text technology. Rather than reviewing only a sample of interactions, Daisee analyses 100 percent of calls and chat sessions, applying natural language processing and sentiment analysis to surface why customers are getting in touch. Core capabilities include a Programmable Scorecard that automates agent evaluation, daisee Essence for categorising call reasons and root-cause drivers, daisee Predictors for flagging likely complaints and churn, plus a Scorecard Builder and Report Builder for custom QA workflows. It supports both voice and chat channels and integrates with platforms such as Genesys Cloud, with partnerships listed including Microsoft and AWS. Daisee is aimed at contact centres and customer-experience teams in regulated sectors like financial services and insurance that need compliance monitoring, agent coaching insights, and automated quality assurance at scale.
Best suited for
Voicegain is a free tier with paid upgrades (freemium); daisee is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Voicegain | daisee |
|---|---|---|
| Core capability | Batch and real-time speech-to-text APIs | Automated transcription of 100% of voice calls |
| Standout feature | Private LLM-powered meeting notetaker (Transcribe) | Programmable Scorecard for automated agent quality evaluation |
| Team usage | Integrations with Zoom, Microsoft Teams, and Google Meet | Sentiment analysis and emotion detection across interactions |
| Integrations | Speech analytics: sentiment, named entities, topics, and intent | Compliance monitoring that flags high-risk and non-compliant calls |
| Languages & capture | Cloud, VPC, and on-premises deployment options | Chat interaction analysis alongside voice |
| Best-fit workflow | Telephony bot APIs for voice agents | Custom Report Builder and Scorecard Builder with industry templates |
Voicegain
Choose Voicegain if you need taking private, automated notes for zoom, teams, and meet calls — strengths include flexible deployment including on-premises for data control.
daisee
Choose daisee if you need automating quality assurance and agent scoring across an entire contact centre's call volume — strengths include analyses every interaction rather than a manual sample, reducing qa workload.
Voicegain
daisee
It depends on your workflow. Voicegain is strong for taking private, automated notes for zoom, teams, and meet calls, while daisee is strong for automating quality assurance and agent scoring across an entire contact centre's call volume. Both transcribe and summarize meetings.
Voicegain is a free tier with paid upgrades and daisee is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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