Vinton: An AI notetaker built natively in Salesforce that captures meetings, transcribes and summarizes them, and syncs the data to Salesforce records. Voiso: Voiso is a cloud contact-center platform with AI speech analytics that transcribes calls into searchable text, scores conversations, and generates automatic call summaries. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Vinton when logging sales call summaries and next steps onto salesforce opportunities matters most, and Voiso when sales and support managers scoring agent performance and coaching from call summaries matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
An AI notetaker built natively in Salesforce that captures meetings, transcribes and summarizes them, and syncs the data to Salesforce records.
Voiso is a cloud contact-center platform with AI speech analytics that transcribes calls into searchable text, scores conversations, and generates automatic call summaries.
Vinton is an AI meeting notetaker and conversation intelligence application built exclusively for Salesforce and listed on the Salesforce AppExchange, aimed at sales and service teams that run their workflows inside Sales Cloud or Service Cloud. Vinton captures conversations across virtual meetings on Zoom, Google Meet, Microsoft Teams, and Slack huddles, as well as in-person meetings, phone calls, and voice notes. It records and transcribes the discussion, then generates an AI summary, meeting minutes, key topics, suggested next steps, and a draft follow-up email. Because Vinton is native to Salesforce, all of this output is written directly to related records such as Opportunities, Accounts, Contacts, and Cases, and the data can be used in Salesforce flows and automations. Vinton also provides meeting intelligence like speaking-time analysis and coaching tips, plus an Ask Vinton assistant for querying past calls. A separate botless option, Vinton Scribe, runs on the desktop and transcribes a meeting without joining it as a participant, then adds the transcript and AI notes to Salesforce. Vinton is built for revenue teams that want meeting intelligence captured entirely within their Salesforce environment. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Voiso is a cloud-based contact-center platform built for sales and customer-service teams, combining voice, SMS, and messaging channels with AI-driven analytics in a single workspace. Its speech analytics suite processes recorded call audio through speech-to-text and natural-language pipelines, transcribing calls into searchable text across more than ten languages, including English, Spanish, French, and Arabic. Transcripts can be navigated, searched, and flagged against predefined or custom keyword lists to support quality assurance, compliance, and agent training. Beyond raw transcription, the platform applies AI to score conversations on a 1-to-5 scale, detect sentiment and emotional cues, and automatically generate concise call summaries that capture key topics and outcomes without reviewing full recordings. It is aimed at call centers, BPOs, and outbound and inbound teams in industries such as fintech, travel, retail, and e-commerce. Other platform capabilities include a predictive dialer, IVR and routing flow builder, CRM integrations, call recording, and real-time performance dashboards. Speech analytics features are available on its Pro plan and higher.
Best suited for
Vinton is a free tier with paid upgrades (freemium); Voiso is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Vinton | Voiso |
|---|---|---|
| Core capability | Captures virtual meetings, in-person meetings, phone calls, and voice notes | AI call transcription converting audio into searchable text in 10+ languages |
| Standout feature | Works with Zoom, Google Meet, Microsoft Teams, and Slack huddles | AI conversation scoring rating calls on a 1-to-5 scale across languages |
| Team usage | AI summaries, meeting minutes, key topics, and next steps | Sentiment and emotion analysis detecting tone and customer satisfaction cues |
| Integrations | Drafts follow-up emails from the conversation | Automatic call summaries highlighting key topics and outcomes |
| Languages & capture | Syncs notes and insights to Salesforce Opportunities, Accounts, Contacts, and Cases | Keyword highlighting with custom lists for compliance and QA flagging |
| Best-fit workflow | Botless Vinton Scribe desktop notetaker option | Call recording with real-time dashboards and performance reporting |
Vinton
Choose Vinton if you need logging sales call summaries and next steps onto salesforce opportunities — strengths include built natively in salesforce so all data lands on crm records and flows.
Voiso
Choose Voiso if you need quality assurance and compliance teams reviewing transcribed, keyword-flagged calls — strengths include transcription and analytics are integrated directly into the contact-center workflow, including recording, dialing, and routing.
Vinton
Voiso
It depends on your workflow. Vinton is strong for logging sales call summaries and next steps onto salesforce opportunities, while Voiso is strong for quality assurance and compliance teams reviewing transcribed, keyword-flagged calls. Both transcribe and summarize meetings.
Vinton is a free tier with paid upgrades and Voiso is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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