UserBit: UserBit is a qualitative UX research platform that transcribes user-interview recordings and helps teams organize, tag, and analyze research data in one repository. VITO: VITO is a mobile app from ReturnZero that automatically transcribes recorded phone calls into searchable text with speaker labels and summaries, optimized for Korean. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist UserBit when transcribing and analyzing recorded user interviews for ux and product research matters most, and VITO when capturing and sharing business call details for agents, sales, and small-business owners matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
UserBit is a qualitative UX research platform that transcribes user-interview recordings and helps teams organize, tag, and analyze research data in one repository.
VITO is a mobile app from ReturnZero that automatically transcribes recorded phone calls into searchable text with speaker labels and summaries, optimized for Korean.
UserBit is a qualitative user-research platform for product, design, and UX teams, agencies, and freelancers. Users upload audio or video recordings of user interviews, and UserBit's AI generates transcripts in many languages, automatically splitting the text by speaker. A companion video player stays synced to the transcript, so scrolling the text moves the recording and clicking the video seek bar jumps to the matching words. Researchers can add custom vocabulary to improve accuracy and edit transcripts inline. Beyond transcription, the platform manages interview participants, questions, and responses, and lets teams capture qualitative notes and files. Tagging a portion of a transcript automatically creates a video clip of that moment, and a taxonomy/coding system supports synthesis. Analysis tools include charts and correlation maps to surface insights, and UserBit also offers journey-mapping and persona-building modules. It is web-based and centralizes the full research workflow from raw interviews to shareable findings in a single repository.
Best suited for
VITO (비토) is a call-transcription app developed by ReturnZero Inc. (리턴제로), a Seoul-based speech-AI company. It automatically converts recorded phone calls into readable, chat-style text using ReturnZero's proprietary speech-recognition engine tuned for conversational Korean. Rather than joining live virtual meetings as a bot, VITO works from a phone's call-recording function: once a call is recorded, the audio is transcribed, with speaker identification distinguishing participants, and users can later read, keyword-search, replay specific segments, and review summaries of past conversations. It also supports bulk conversion of previously recorded calls. VITO is available on iOS and Android, with PC/web access to view transcripts, and offers cloud storage so call history is preserved across devices. The company also exposes its underlying RTZR speech-to-text technology as a separate developer API. VITO is aimed at everyday users and professionals such as real-estate agents, delivery drivers, office workers, students, and small-business owners who need to revisit, search, or share the content of their phone conversations.
Best suited for
UserBit is a free tier with paid upgrades (freemium); VITO is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | UserBit | VITO |
|---|---|---|
| Core capability | AI transcription of uploaded interview audio/video with automatic speaker separation | Automatic speech-to-text transcription of recorded phone calls |
| Standout feature | Video player synced to the transcript for analysis | Speaker identification across multi-party conversations |
| Team usage | Tagging that auto-generates video clips, plus taxonomy and coding for synthesis | Chat-style transcripts with keyword search and segment replay |
| Integrations | Interview participant, question, and response management | Call summaries and follow-up reminders |
| Languages & capture | Qualitative notes and file organization in a central repository | Bulk conversion of previously recorded calls |
| Best-fit workflow | Insight analysis tools including charts and correlation maps, plus journey maps and personas | Cloud storage with PC/web access to transcripts across devices |
UserBit
Choose UserBit if you need transcribing and analyzing recorded user interviews for ux and product research — strengths include combines transcription with full qualitative-research workflow (tagging, coding, analysis) in one place.
VITO
Choose VITO if you need reviewing and searching the content of past phone calls — strengths include strong korean speech recognition from returnzero's proprietary stt engine.
UserBit
VITO
It depends on your workflow. UserBit is strong for transcribing and analyzing recorded user interviews for ux and product research, while VITO is strong for reviewing and searching the content of past phone calls. Both transcribe and summarize meetings.
UserBit is a free tier with paid upgrades and VITO is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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