Sunoh.ai: An ambient AI medical scribe that listens to patient-provider conversations and turns them into draft clinical notes. Symbl.ai: Developer conversation-intelligence API for transcribing and analyzing voice, video, and chat conversations. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Sunoh.ai when physicians automating soap note creation during patient visits matters most, and Symbl.ai when scoring and analyzing sales calls for coaching matters most. Run both through a week of actual calls to see which suits your workflow.
An ambient AI medical scribe that listens to patient-provider conversations and turns them into draft clinical notes.
Developer conversation-intelligence API for transcribing and analyzing voice, video, and chat conversations.
Sunoh.ai is an ambient AI medical scribe, developed in partnership with eClinicalWorks, that listens to natural conversations between a clinician and patient and converts them into clinical documentation. Using ambient listening, it captures the spoken encounter, generates a dialogue transcript, and produces a draft SOAP-style progress note, while also surfacing labs, imaging, medication orders, referrals, and follow-up details for review. It handles multiple speakers and several languages, including English, Spanish, and Portuguese, and is designed to support both primary care and specialty visits. Sunoh is fully integrated with eClinicalWorks, eClinicalTouch, and eClinicalMobile for direct import into the progress note and order pre-fill, and takes an EHR-agnostic approach so providers on other systems can use it as well. It works on iOS and Android smartphones, iPads, and desktop without requiring special microphones or hardware, letting clinicians start on one device and continue on another. It is aimed at physicians and healthcare practices seeking to reduce documentation time.
Best suited for
Symbl.ai is a conversation-intelligence platform delivered as APIs and SDKs that lets developers transcribe and analyze voice, video, and chat conversations, including meetings and customer calls. Beyond raw transcription, Symbl.ai focuses on extracting structure and meaning from conversations: it can generate speaker-attributed transcripts, summaries, topics, action items, questions, and entities, and it can score calls and monitor sentiment in real time. It supports both real-time streaming over WebSocket for live meetings and processing of recorded audio and video, which makes it suitable for building meeting assistants as well as sales and support analytics tools. The platform is now part of Invoca and continues to operate, targeting enterprises that want to embed real-time AI agents and analytics into their own products rather than buy a finished end-user application. Typical implementations include adding live transcription and summaries to a conferencing tool, scoring and coaching sales calls, and surfacing compliance or quality signals from conversations. Because it is developer-first, using Symbl.ai requires engineering work to integrate its APIs into an existing application or workflow. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Sunoh.ai is a free tier with paid upgrades (paid); Symbl.ai is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Sunoh.ai | Symbl.ai |
|---|---|---|
| Core capability | Ambient listening that captures patient-provider conversations without special hardware | Real-time streaming and recorded conversation transcription |
| Standout feature | Automatic generation of draft SOAP-style progress notes from the encounter | Speaker diarization with speaker-attributed transcripts |
| Team usage | Capture of labs, imaging, medication orders, referrals, and follow-up details | Automatic summaries, topics, action items, and questions |
| Integrations | Multilingual and multi-speaker support (including English, Spanish, and Portuguese) | Real-time sentiment analysis and call scoring |
| Languages & capture | Full integration with eClinicalWorks, eClinicalTouch, and eClinicalMobile, plus an EHR-agnostic approach for other systems | Entity recognition and conversation analytics |
| Best-fit workflow | Cross-device use across iOS and Android phones, iPads, and desktop | Developer APIs and SDKs for voice, video, and chat |
Sunoh.ai
Choose Sunoh.ai if you need physicians automating soap note creation during patient visits — strengths include purpose-built for clinical documentation with deep eclinicalworks integration.
Symbl.ai
Choose Symbl.ai if you need embedding live transcription and summaries into a meeting tool — strengths include goes beyond transcription with rich conversation analytics.
Sunoh.ai
Symbl.ai
It depends on your workflow. Sunoh.ai is strong for physicians automating soap note creation during patient visits, while Symbl.ai is strong for embedding live transcription and summaries into a meeting tool. Both transcribe and summarize meetings.
Sunoh.ai is a free tier with paid upgrades and Symbl.ai is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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