Otter.ai and Sam (HeySam) are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Otter.ai: AI meeting assistant that records, transcribes, and summarizes meetings in real time with an auto-joining meeting agent. Sam (HeySam): Multi-agent AI sales copilot that joins calls, records and analyzes meetings, and assists sales engineers in Slack. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
For ai-meeting-assistants workflows, shortlist Otter.ai when real-time meeting transcription matters most, and Sam (HeySam) when supporting reps with real-time technical answers during sales calls matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Otter.ai is a free tier with paid upgrades (freemium); Sam (HeySam) is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
Joins and records calls on Zoom, Teams, and Google Meet
Standout feature
OtterPilot auto-join agent
AI Sales Engineer that answers technical questions in real time on Slack
Team usage
AI summaries and action items
Call summaries, video recaps, and CRM updates delivered to Slack
Integrations
Searchable meeting notes
AI RFP Copilot that completes RFPs in Google Sheets from call data
Languages & capture
Live highlights and comments
Sizzle Reel short video summaries for follow-ups
Best-fit workflow
Real-time transcription
Customer-facing Ask AI bot for documentation and communities
Best for
Otter.ai
Choose Otter.ai if you need real-time meeting transcription — strengths include fast, well-known real-time transcription.
Sam (HeySam)
Choose Sam (HeySam) if you need supporting reps with real-time technical answers during sales calls — strengths include surfaces sales-engineering expertise on calls without a human se on every meeting.
Pros & cons
Otter.ai
+ Fast, well-known real-time transcription
+ Auto-join agent reduces manual setup
- Advanced features and higher minute limits require paid plans
Sam (HeySam)
+ Surfaces sales-engineering expertise on calls without a human SE on every meeting
+ Deep native Slack integration suits Slack-centric go-to-market teams
- Slack-centric workflow may not fit teams that do not standardize on Slack
FAQ
Is Otter.ai or Sam (HeySam) better for AI meeting notes?
It depends on your workflow. Otter.ai is strong for real-time meeting transcription, while Sam (HeySam) is strong for supporting reps with real-time technical answers during sales calls. Both transcribe and summarize meetings.
How do Otter.ai and Sam (HeySam) compare on price?
Otter.ai is a free tier with paid upgrades and Sam (HeySam) is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Can I use both Otter.ai and Sam (HeySam)?
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.
Otter.ai vs Sam (HeySam): Pricing, Features & Recommendation | Hosiqo