Kanari AI: Kanari AI is a MENA-focused speech technology company whose Fenek AI platform automatically transcribes, translates, and subtitles Arabic-dialect and English audio and video, including meeting recordings. Knovvu Analytics (SESTEK): Knovvu Analytics by SESTEK is an enterprise speech-and-text analytics platform that transcribes and analyzes 100% of customer voice and digital interactions for contact centers. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Kanari AI when transcribing and subtitling arabic-dialect media, interviews, and meeting recordings matters most, and Knovvu Analytics (SESTEK) when real-time compliance and quality monitoring with instant supervisor alerts matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Kanari AI is a MENA-focused speech technology company whose Fenek AI platform automatically transcribes, translates, and subtitles Arabic-dialect and English audio and video, including meeting recordings.
Knovvu Analytics by SESTEK is an enterprise speech-and-text analytics platform that transcribes and analyzes 100% of customer voice and digital interactions for contact centers.
Kanari AI is a speech-technology company founded in 2020, headquartered in Pasadena, California, with offices in Doha, Dubai, and Bangalore. It specializes in automatic speech recognition, text-to-speech, and natural language processing for Arabic dialects and English. Its consumer-facing product, Fenek AI, is a web-based transcription, translation, and subtitling platform that lets users upload audio and video files, including online meeting recordings, and convert them to editable text. It is notable for handling all major Arabic dialects, as well as mixed Arabic-and-English speech within the same sentence. Within the platform, users can edit transcripts, share and download files in multiple formats, generate subtitles for video, and create team workspaces to collaborate across projects. Kanari AI also offers its speech recognition and text-to-speech models through a web portal and an API available on request, serving media, education, government, and healthcare. It is built primarily for Arabic-speaking individuals, content teams, and organizations in the MENA region needing dialect-aware transcription and captioning.
Best suited for
Knovvu Analytics is the conversational analytics product from SESTEK, a conversational-automation company with over 20 years of experience that is now part of UNIFONIC. It captures contact-center interactions and uses SESTEK's own speech recognition engine (reported >97% accuracy) to transcribe voice calls into text, then applies AI to analyze conversations at scale. Core capabilities include speaker diarization, multilingual identification, automatic topic categorization, sentiment analysis, and root-cause discovery across thousands of voice- and text-based interactions. Real-time features detect prohibited words, urgent inquiries, and compliance issues, sending instant supervisor notifications and API-triggered actions. It pairs with SESTEK's Automated Quality Management for objective agent scoring and script-adherence monitoring. The platform integrates with contact-center systems such as Five9, Genesys, and Avaya, and offers HTTP/REST, MRCP, and WebSocket integration methods. Its containerized architecture supports both cloud and on-premises deployment. It is built for enterprise contact centers in banking, insurance, telecom, and e-commerce, serving customers including ING Bank, DHL, Vodafone, and Carrefour.
Best suited for
Kanari AI is a free tier with paid upgrades (freemium); Knovvu Analytics (SESTEK) is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Kanari AI | Knovvu Analytics (SESTEK) |
|---|---|---|
| Core capability | Automatic transcription of audio and video files, including online meeting recordings | Speech-to-text transcription of voice interactions with reported >97% accuracy |
| Standout feature | Support for all major Arabic dialects and mixed Arabic-English speech in the same sentence | Speaker diarization and multilingual speaker identification |
| Team usage | Translation and subtitle/caption generation for video | AI-driven sentiment analysis and emotion detection |
| Integrations | Transcript editing with sharing and multi-format export | Automatic topic categorization and trend/root-cause analysis |
| Languages & capture | Team workspaces for collaborative, multi-project work | Real-time alerts for prohibited words, urgent inquiries, and compliance issues |
| Best-fit workflow | Speech recognition and text-to-speech also available via web portal and API | Automated quality management with objective agent scoring and script-adherence monitoring |
Kanari AI
Choose Kanari AI if you need transcribing and subtitling arabic-dialect media, interviews, and meeting recordings — strengths include strong dialectal arabic coverage, including code-switching between arabic and english.
Knovvu Analytics (SESTEK)
Choose Knovvu Analytics (SESTEK) if you need transcribing and analyzing 100% of customer service calls to surface trends and root causes — strengths include analyzes 100% of interactions rather than a sampled subset.
Kanari AI
Knovvu Analytics (SESTEK)
It depends on your workflow. Kanari AI is strong for transcribing and subtitling arabic-dialect media, interviews, and meeting recordings, while Knovvu Analytics (SESTEK) is strong for transcribing and analyzing 100% of customer service calls to surface trends and root causes. Both transcribe and summarize meetings.
Kanari AI is a free tier with paid upgrades and Knovvu Analytics (SESTEK) is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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