Sales engagement and contact platform with a power dialer plus AI conversation intelligence that records, transcribes, and analyzes calls for coaching.
Verity by BTS (formerly Wonderway Coach)
Automated AI sales coaching tool that scores every sales call against custom scorecards and delivers personalized feedback to reps.
What is Verity by BTS (formerly Wonderway Coach)?
Verity by BTS, originally launched as Wonderway Coach, is an automated AI sales coaching tool whose core function is to analyze recorded sales calls and score them against customizable scorecards, removing the need for managers to manually review every conversation. Rather than relying on simple keyword detection, it uses large language models to understand conversational context, so it can assess whether reps followed the playbook, handled objections, and covered required steps. The platform supports scorecards aligned to common sales methodologies such as MEDDIC, SPICED, and SPIN, and automatically completes those scorecards across all calls to track playbook adherence, quality, and compliance at scale. It benchmarks individual rep performance, identifies behaviors associated with top performers, and delivers personalized, targeted coaching recommendations for each seller. Verity connects with dialers, video conferencing tools, and contact center systems to ingest call recordings. It is aimed at sales organizations that want consistent, scalable coaching and quality assurance across high-volume inbound calls and complex enterprise deals. The product was acquired by BTS and rebranded from Wonderway Coach to Verity by BTS in 2024. Pricing varies by plan. Check the official website for current pricing.