Zenarate and oTranscribe are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Zenarate: Zenarate's Performance Analyzer is an AI tool that transcribes, redacts, and scores live contact-center agent calls for quality assurance and coaching. oTranscribe: A free, open-source web app that eases manual transcription of recorded interviews by integrating media playback controls beside a text editor. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants workflows, shortlist Zenarate when automating contact-center qa by transcribing and scoring every agent call instead of manual sampling matters most, and oTranscribe when journalists typing up recorded interviews for articles matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Zenarate's Performance Analyzer is an AI tool that transcribes, redacts, and scores live contact-center agent calls for quality assurance and coaching.
A free, open-source web app that eases manual transcription of recorded interviews by integrating media playback controls beside a text editor.
Zenarate is custom pricing (contact sales); oTranscribe is open source (open source). Always confirm current pricing on each vendor's site before buying.
| Feature | Zenarate | oTranscribe |
|---|---|---|
| Core capability | AI transcription of live agent calls with automatic redaction of sensitive information | Integrated audio/video player next to the transcript editor |
| Standout feature | Automated scoring of up to 100% of calls against a client's defined call model and skill parameters | Keyboard shortcuts to pause, rewind, fast-forward, and adjust playback speed without leaving the keyboard |
| Team usage | Quality-assurance scorecards with the ability to listen to audio and add manager commentary | Clickable interactive timestamps that jump to the matching point in the media |
| Integrations | Sentiment analysis plus topic-frequency and trend reporting across interactions | Automatic saving to browser local storage with transcript history backups |
| Languages & capture | Next-action coaching recommendations that convert QA findings into roleplay simulations | Export to Markdown, plain text, .otr format, or send to Google Drive |
| Best-fit workflow | Nightly batch processing so insights are ready the following day | Local, private processing - audio and transcript never leave the user's computer |
Zenarate
Choose Zenarate if you need automating contact-center qa by transcribing and scoring every agent call instead of manual sampling — strengths include analyzes up to 100% of calls instead of a small manual qa sample, with automatic transcription and redaction.
oTranscribe
Choose oTranscribe if you need journalists typing up recorded interviews for articles — strengths include completely free and open source under the mit license.
Zenarate
oTranscribe
It depends on your workflow. Zenarate is strong for automating contact-center qa by transcribing and scoring every agent call instead of manual sampling, while oTranscribe is strong for journalists typing up recorded interviews for articles. Both transcribe and summarize meetings.
Zenarate is custom pricing and oTranscribe is open source. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.