Willow Voice and Zenarate are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Willow Voice: Willow Voice is a system-wide AI dictation app for Mac, Windows, and iPhone that converts speech into cleaned-up, formatted text and inserts it at the cursor in any application. Zenarate: Zenarate's Performance Analyzer is an AI tool that transcribes, redacts, and scores live contact-center agent calls for quality assurance and coaching. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants workflows, shortlist Willow Voice when drafting emails, slack messages, and chat replies by speaking instead of typing matters most, and Zenarate when automating contact-center qa by transcribing and scoring every agent call instead of manual sampling matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Willow Voice is a system-wide AI dictation app for Mac, Windows, and iPhone that converts speech into cleaned-up, formatted text and inserts it at the cursor in any application.
Zenarate's Performance Analyzer is an AI tool that transcribes, redacts, and scores live contact-center agent calls for quality assurance and coaching.
Willow Voice is a free tier with paid upgrades (freemium); Zenarate is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Willow Voice | Zenarate |
|---|---|---|
| Core capability | System-wide dictation that inserts transcribed text at the cursor in any app via a hotkey | AI transcription of live agent calls with automatic redaction of sensitive information |
| Standout feature | Automatic cleanup that removes filler words, fixes punctuation, and applies formatting | Automated scoring of up to 100% of calls against a client's defined call model and skill parameters |
| Team usage | Style and tone matching that learns and adapts to your writing across apps | Quality-assurance scorecards with the ability to listen to audio and add manager commentary |
| Integrations | AI mode that expands brief spoken notes into complete, polished messages | Sentiment analysis plus topic-frequency and trend reporting across interactions |
| Languages & capture | Voice commands for formatting (e.g. new line, bullet point) and an auto-learning dictionary for names and terms | Next-action coaching recommendations that convert QA findings into roleplay simulations |
| Best-fit workflow | Cross-platform availability on Mac, Windows, and iPhone with support for many languages | Nightly batch processing so insights are ready the following day |
Willow Voice
Choose Willow Voice if you need drafting emails, slack messages, and chat replies by speaking instead of typing — strengths include works everywhere you type instead of being locked to a single app or note interface.
Zenarate
Choose Zenarate if you need automating contact-center qa by transcribing and scoring every agent call instead of manual sampling — strengths include analyzes up to 100% of calls instead of a small manual qa sample, with automatic transcription and redaction.
Willow Voice
Zenarate
It depends on your workflow. Willow Voice is strong for drafting emails, slack messages, and chat replies by speaking instead of typing, while Zenarate is strong for automating contact-center qa by transcribing and scoring every agent call instead of manual sampling. Both transcribe and summarize meetings.
Willow Voice is a free tier with paid upgrades and Zenarate is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.