Traq.ai and Userology are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Traq.ai: Conversation intelligence platform that records, transcribes, and analyzes sales calls and links insights to the CRM. Userology: Vision-aware AI UX research agent that moderates usability and concept-testing interviews and reports task metrics and insights. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants workflows, shortlist Traq.ai when documenting sales calls with summaries and action items matters most, and Userology when ai-moderated usability and prototype testing of apps and web products matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Conversation intelligence platform that records, transcribes, and analyzes sales calls and links insights to the CRM.
Vision-aware AI UX research agent that moderates usability and concept-testing interviews and reports task metrics and insights.
Traq.ai is a free tier with paid upgrades (freemium); Userology is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Traq.ai | Userology |
|---|---|---|
| Core capability | Automatic call recording and transcription | Vision-aware AI moderator that observes on-screen task completion |
| Standout feature | AI summaries, action items, and recommended next steps | Context-aware follow-ups with silence detection and glitch handling |
| Team usage | Sentiment and conversation analytics | Multiple methods: voice interviews, prototype testing, live product research, diary studies |
| Integrations | CRM integrations (HubSpot, Salesforce) and conferencing connectors (Zoom, Teams, Meet) | Automated reports with transcripts, insights, and task-based metrics |
| Languages & capture | Ask Ava AI assistant to query past conversations | Chat-with-your-research data exploration |
| Best-fit workflow | Mobile app for in-person meeting capture | Built-in panel recruitment plus User Interviews integration, 40+ languages |
Traq.ai
Choose Traq.ai if you need documenting sales calls with summaries and action items — strengths include links call insights directly to crm prospect and deal records.
Userology
Choose Userology if you need ai-moderated usability and prototype testing of apps and web products — strengths include vision awareness supports usability and prototype testing, not just verbal interviews.
Traq.ai
Userology
It depends on your workflow. Traq.ai is strong for documenting sales calls with summaries and action items, while Userology is strong for ai-moderated usability and prototype testing of apps and web products. Both transcribe and summarize meetings.
Traq.ai is a free tier with paid upgrades and Userology is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.