Shadow and Velaris are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Shadow: A bot-free, Mac-based AI meeting assistant that transcribes and summarizes calls locally without joining as a participant. Velaris: Customer success platform that analyzes meeting transcripts and customer conversations into actionable insights. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
For ai-meeting-assistants workflows, shortlist Shadow when capturing notes and summaries across multiple conferencing platforms without a bot joining matters most, and Velaris when cs managers turning customer calls into structured follow-ups matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
A bot-free, Mac-based AI meeting assistant that transcribes and summarizes calls locally without joining as a participant.
Bot-free capture that records system audio without joining the meeting as a participantCaptures on-screen content in addition to spoken audioCustomizable prompts/Skills to generate notes, summaries, and emails
Customer success platform that analyzes meeting transcripts and customer conversations into actionable insights.
Analysis of customer meeting transcripts and conversationsAutomatic follow-up task creation from meetingsConversation summaries that reduce manual recap work
Shadow is a free tier with paid upgrades (freemium); Velaris is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
Bot-free capture that records system audio without joining the meeting as a participant
Analysis of customer meeting transcripts and conversations
Standout feature
On-device (local) transcription on macOS
Automatic follow-up task creation from meetings
Team usage
Speaker identification during transcription
Conversation summaries that reduce manual recap work
Integrations
Captures on-screen content in addition to spoken audio
Topic and signal dashboards for churn and expansion cues
Languages & capture
Customizable prompts/Skills to generate notes, summaries, and emails
Integrations with many customer success and communication tools
Best-fit workflow
Webhook integration to connect outputs to other tools
Analysis of customer meeting transcripts and conversations
Best for
Shadow
Choose Shadow if you need capturing notes and summaries across multiple conferencing platforms without a bot joining — strengths include does not add a visible bot to meetings.
Velaris
Choose Velaris if you need cs managers turning customer calls into structured follow-ups — strengths include connects meeting insights to overall account health.
Pros & cons
Shadow
+ Does not add a visible bot to meetings
+ Local transcription keeps core audio processing on the device
- Available for macOS only
Velaris
+ Connects meeting insights to overall account health
+ Reduces manual call recapping for CS managers
- Oriented to customer success teams, not general meeting users
FAQ
Is Shadow or Velaris better for AI meeting notes?
It depends on your workflow. Shadow is strong for capturing notes and summaries across multiple conferencing platforms without a bot joining, while Velaris is strong for cs managers turning customer calls into structured follow-ups. Both transcribe and summarize meetings.
How do Shadow and Velaris compare on price?
Shadow is a free tier with paid upgrades and Velaris is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Can I use both Shadow and Velaris?
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.
Shadow vs Velaris: Pricing, Features & Recommendation | Hosiqo