Runo and Shadow are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Runo: India-based SIM-based call management CRM with an AI call summary feature that transcribes sales calls and generates summaries, action items, sentiment, and CRM updates. Shadow: A bot-free, Mac-based AI meeting assistant that transcribes and summarizes calls locally without joining as a participant. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants workflows, shortlist Runo when summarizing and transcribing outbound and inbound sales calls for mobile sales teams matters most, and Shadow when capturing notes and summaries across multiple conferencing platforms without a bot joining matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
India-based SIM-based call management CRM with an AI call summary feature that transcribes sales calls and generates summaries, action items, sentiment, and CRM updates.
A bot-free, Mac-based AI meeting assistant that transcribes and summarizes calls locally without joining as a participant.
Runo is a free tier with paid upgrades (freemium); Shadow is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Runo | Shadow |
|---|---|---|
| Core capability | AI call summaries capturing key points, customer intent, objections, and outcomes | Bot-free capture that records system audio without joining the meeting as a participant |
| Standout feature | Call transcription that converts conversations into searchable text | On-device (local) transcription on macOS |
| Team usage | Sentiment scoring and call disposition tagging | Speaker identification during transcription |
| Integrations | Automatic CRM sync of summaries and dispositions | Captures on-screen content in addition to spoken audio |
| Languages & capture | SIM-based call management from real phone numbers | Customizable prompts/Skills to generate notes, summaries, and emails |
| Best-fit workflow | Mobile apps (iOS and Android) plus a web dashboard | Webhook integration to connect outputs to other tools |
Runo
Choose Runo if you need summarizing and transcribing outbound and inbound sales calls for mobile sales teams — strengths include purpose-built for india's mobile-first, sim-based calling sales teams.
Shadow
Choose Shadow if you need capturing notes and summaries across multiple conferencing platforms without a bot joining — strengths include does not add a visible bot to meetings.
Runo
Shadow
It depends on your workflow. Runo is strong for summarizing and transcribing outbound and inbound sales calls for mobile sales teams, while Shadow is strong for capturing notes and summaries across multiple conferencing platforms without a bot joining. Both transcribe and summarize meetings.
Runo is a free tier with paid upgrades and Shadow is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.