Runo and Sam (HeySam) are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Runo: India-based SIM-based call management CRM with an AI call summary feature that transcribes sales calls and generates summaries, action items, sentiment, and CRM updates. Sam (HeySam): Multi-agent AI sales copilot that joins calls, records and analyzes meetings, and assists sales engineers in Slack. They overlap on ai-meeting-assistants, ai-sales-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants, ai-sales-meeting-assistants workflows, shortlist Runo when summarizing and transcribing outbound and inbound sales calls for mobile sales teams matters most, and Sam (HeySam) when supporting reps with real-time technical answers during sales calls matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
India-based SIM-based call management CRM with an AI call summary feature that transcribes sales calls and generates summaries, action items, sentiment, and CRM updates.
Multi-agent AI sales copilot that joins calls, records and analyzes meetings, and assists sales engineers in Slack.
Runo is a free tier with paid upgrades (freemium); Sam (HeySam) is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Runo | Sam (HeySam) |
|---|---|---|
| Core capability | AI call summaries capturing key points, customer intent, objections, and outcomes | Joins and records calls on Zoom, Teams, and Google Meet |
| Standout feature | Call transcription that converts conversations into searchable text | AI Sales Engineer that answers technical questions in real time on Slack |
| Team usage | Sentiment scoring and call disposition tagging | Call summaries, video recaps, and CRM updates delivered to Slack |
| Integrations | Automatic CRM sync of summaries and dispositions | AI RFP Copilot that completes RFPs in Google Sheets from call data |
| Languages & capture | SIM-based call management from real phone numbers | Sizzle Reel short video summaries for follow-ups |
| Best-fit workflow | Mobile apps (iOS and Android) plus a web dashboard | Customer-facing Ask AI bot for documentation and communities |
Runo
Choose Runo if you need summarizing and transcribing outbound and inbound sales calls for mobile sales teams — strengths include purpose-built for india's mobile-first, sim-based calling sales teams.
Sam (HeySam)
Choose Sam (HeySam) if you need supporting reps with real-time technical answers during sales calls — strengths include surfaces sales-engineering expertise on calls without a human se on every meeting.
Runo
Sam (HeySam)
It depends on your workflow. Runo is strong for summarizing and transcribing outbound and inbound sales calls for mobile sales teams, while Sam (HeySam) is strong for supporting reps with real-time technical answers during sales calls. Both transcribe and summarize meetings.
Runo is a free tier with paid upgrades and Sam (HeySam) is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.