Rafiki and Runo are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Rafiki: AI sales intelligence platform that records, transcribes, and analyzes sales conversations to surface deal and coaching insights. Runo: India-based SIM-based call management CRM with an AI call summary feature that transcribes sales calls and generates summaries, action items, sentiment, and CRM updates. They overlap on ai-meeting-assistants, ai-sales-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants, ai-sales-meeting-assistants workflows, shortlist Rafiki when automatically capturing notes and action items from sales calls matters most, and Runo when summarizing and transcribing outbound and inbound sales calls for mobile sales teams matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
AI sales intelligence platform that records, transcribes, and analyzes sales conversations to surface deal and coaching insights.
India-based SIM-based call management CRM with an AI call summary feature that transcribes sales calls and generates summaries, action items, sentiment, and CRM updates.
Rafiki is a free tier with paid upgrades (freemium); Runo is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Rafiki | Runo |
|---|---|---|
| Core capability | Records and transcribes calls across Zoom, Google Meet, Teams, and phone | AI call summaries capturing key points, customer intent, objections, and outcomes |
| Standout feature | AI-generated meeting summaries and follow-up email drafts | Call transcription that converts conversations into searchable text |
| Team usage | Call scoring against MEDDIC and BANT frameworks | Sentiment scoring and call disposition tagging |
| Integrations | Deal and pipeline-level conversation analysis | Automatic CRM sync of summaries and dispositions |
| Languages & capture | CRM integrations with Salesforce, HubSpot, Zoho, and Pipedrive | SIM-based call management from real phone numbers |
| Best-fit workflow | AI role play for rep training and a natural-language 'Ask Rafiki' query tool | Mobile apps (iOS and Android) plus a web dashboard |
Rafiki
Choose Rafiki if you need automatically capturing notes and action items from sales calls — strengths include combines note-taking, coaching, and revenue intelligence in one platform.
Runo
Choose Runo if you need summarizing and transcribing outbound and inbound sales calls for mobile sales teams — strengths include purpose-built for india's mobile-first, sim-based calling sales teams.
Rafiki
Runo
It depends on your workflow. Rafiki is strong for automatically capturing notes and action items from sales calls, while Runo is strong for summarizing and transcribing outbound and inbound sales calls for mobile sales teams. Both transcribe and summarize meetings.
Rafiki is a free tier with paid upgrades and Runo is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.