Meeting BaaS and UserCall are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Meeting BaaS: French developer API (by SAS Spoke) that sends recording bots into Zoom, Meet, and Teams to capture audio, video, and transcripts for building meeting tools. UserCall: AI-moderated voice user interview tool that runs qualitative discovery calls and turns transcripts into evidence-linked themes. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants workflows, shortlist Meeting BaaS when startups embedding meeting recording into their own products matters most, and UserCall when continuous product discovery and voice-of-customer programs matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
French developer API (by SAS Spoke) that sends recording bots into Zoom, Meet, and Teams to capture audio, video, and transcripts for building meeting tools.
AI-moderated voice user interview tool that runs qualitative discovery calls and turns transcripts into evidence-linked themes.
Meeting BaaS is a free tier with paid upgrades (freemium); UserCall is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Meeting BaaS | UserCall |
|---|---|---|
| Core capability | Unified API for Zoom, Google Meet, and Microsoft Teams | AI-moderated voice and text interviews via shareable interviewer links |
| Standout feature | Programmatic recording bots via SDKs and HTTP requests | Adaptive follow-up questioning trained on qualitative research practices |
| Team usage | Access to raw audio, video, and full transcripts | Event-triggered interviews tied to product moments (signup, cancellation, etc.) |
| Integrations | Speaker metadata with timestamps | Theme hierarchies with tagged, quote-linked excerpts from transcripts |
| Languages & capture | Webhooks and MCP server integration | AI chat for custom exploration and pattern detection across data |
| Best-fit workflow | Self-hosting option with open-source components | Support for 30+ languages with AI translation and moderation |
Meeting BaaS
Choose Meeting BaaS if you need startups embedding meeting recording into their own products — strengths include single api abstracts away platform-specific meeting bots.
UserCall
Choose UserCall if you need continuous product discovery and voice-of-customer programs — strengths include captures deeper qualitative context than static surveys without live scheduling.
Meeting BaaS
UserCall
It depends on your workflow. Meeting BaaS is strong for startups embedding meeting recording into their own products, while UserCall is strong for continuous product discovery and voice-of-customer programs. Both transcribe and summarize meetings.
Meeting BaaS is a free tier with paid upgrades and UserCall is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.