Listen Labs and Velaris are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Listen Labs: Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports. Velaris: Customer success platform that analyzes meeting transcripts and customer conversations into actionable insights. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants workflows, shortlist Listen Labs when replacing or supplementing surveys with scalable ai-led customer interviews matters most, and Velaris when cs managers turning customer calls into structured follow-ups matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports.
Customer success platform that analyzes meeting transcripts and customer conversations into actionable insights.
Listen Labs is a free tier with paid upgrades (freemium); Velaris is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Listen Labs | Velaris |
|---|---|---|
| Core capability | AI interviewer running personalized video, audio, and text interviews | Analysis of customer meeting transcripts and conversations |
| Standout feature | Global participant recruitment with bring-your-own-audience option | Automatic follow-up task creation from meetings |
| Team usage | Stimulus testing with videos, images, and Figma prototypes | Conversation summaries that reduce manual recap work |
| Integrations | Automated key themes, takeaways, and persona generation | Topic and signal dashboards for churn and expansion cues |
| Languages & capture | Executive-ready reports with highlight reels and slide decks | Integrations with many customer success and communication tools |
| Best-fit workflow | Support for 100+ languages with translation and transcription | Analysis of customer meeting transcripts and conversations |
Listen Labs
Choose Listen Labs if you need replacing or supplementing surveys with scalable ai-led customer interviews — strengths include end-to-end automation from recruitment to executive-ready deliverables.
Velaris
Choose Velaris if you need cs managers turning customer calls into structured follow-ups — strengths include connects meeting insights to overall account health.
Listen Labs
Velaris
It depends on your workflow. Listen Labs is strong for replacing or supplementing surveys with scalable ai-led customer interviews, while Velaris is strong for cs managers turning customer calls into structured follow-ups. Both transcribe and summarize meetings.
Listen Labs is a free tier with paid upgrades and Velaris is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.