Listen Labs and toruno are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Listen Labs: Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports. toruno: Ricoh's Japanese meeting recording service combining transcription, audio recording, and screen capture for online and in-person meetings. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants workflows, shortlist Listen Labs when replacing or supplementing surveys with scalable ai-led customer interviews matters most, and toruno when japanese teams needing searchable records of meetings and business negotiations matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports.
Ricoh's Japanese meeting recording service combining transcription, audio recording, and screen capture for online and in-person meetings.
Listen Labs is a free tier with paid upgrades (freemium); toruno is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Listen Labs | toruno |
|---|---|---|
| Core capability | AI interviewer running personalized video, audio, and text interviews | Combined transcription, audio recording, and screen capture of meetings |
| Standout feature | Global participant recruitment with bring-your-own-audience option | Real-time transcription via Windows desktop app, plus iPhone and file-upload capture |
| Team usage | Stimulus testing with videos, images, and Figma prototypes | AI-generated summaries with customizable minutes templates |
| Integrations | Automated key themes, takeaways, and persona generation | Japanese-first transcription with English and Chinese support on higher plans |
| Languages & capture | Executive-ready reports with highlight reels and slide decks | Enterprise security: two-factor authentication and IP restrictions |
| Best-fit workflow | Support for 100+ languages with translation and transcription | Per-user permission management over transcriptions |
Listen Labs
Choose Listen Labs if you need replacing or supplementing surveys with scalable ai-led customer interviews — strengths include end-to-end automation from recruitment to executive-ready deliverables.
toruno
Choose toruno if you need japanese teams needing searchable records of meetings and business negotiations — strengths include screen capture alongside transcript preserves visual context from meetings.
Listen Labs
toruno
It depends on your workflow. Listen Labs is strong for replacing or supplementing surveys with scalable ai-led customer interviews, while toruno is strong for japanese teams needing searchable records of meetings and business negotiations. Both transcribe and summarize meetings.
Listen Labs is a free tier with paid upgrades and toruno is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.