Listen Labs and Substrata are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Listen Labs: Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports. Substrata: AI sales intelligence platform that analyzes the social and emotional signals behind conversations to help dealmakers read buyer intent. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants workflows, shortlist Listen Labs when replacing or supplementing surveys with scalable ai-led customer interviews matters most, and Substrata when reading buyer intent and sentiment during negotiations matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports.
AI sales intelligence platform that analyzes the social and emotional signals behind conversations to help dealmakers read buyer intent.
Listen Labs is a free tier with paid upgrades (freemium); Substrata is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Listen Labs | Substrata |
|---|---|---|
| Core capability | AI interviewer running personalized video, audio, and text interviews | SoundWave real-time analysis of tone, pace, pauses, and interruptions |
| Standout feature | Global participant recruitment with bring-your-own-audience option | Behavioral analysis of buyer attitudes, intent, and power dynamics |
| Team usage | Stimulus testing with videos, images, and Figma prototypes | Email signal analysis for sentiment and engagement |
| Integrations | Automated key themes, takeaways, and persona generation | Deal momentum tracking across conversations |
| Languages & capture | Executive-ready reports with highlight reels and slide decks | Coaching insights focused on social and emotional cues |
| Best-fit workflow | Support for 100+ languages with translation and transcription | SoundWave real-time analysis of tone, pace, pauses, and interruptions |
Listen Labs
Choose Listen Labs if you need replacing or supplementing surveys with scalable ai-led customer interviews — strengths include end-to-end automation from recruitment to executive-ready deliverables.
Substrata
Choose Substrata if you need reading buyer intent and sentiment during negotiations — strengths include analyzes social and emotional subtext beyond plain transcription.
Listen Labs
Substrata
It depends on your workflow. Listen Labs is strong for replacing or supplementing surveys with scalable ai-led customer interviews, while Substrata is strong for reading buyer intent and sentiment during negotiations. Both transcribe and summarize meetings.
Listen Labs is a free tier with paid upgrades and Substrata is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.