Listen Labs and Spiky.ai are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Listen Labs: Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports. Spiky.ai: Conversation intelligence and real-time AI coaching platform that records, analyzes, and guides sales meetings for revenue teams. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
For ai-meeting-assistants workflows, shortlist Listen Labs when replacing or supplementing surveys with scalable ai-led customer interviews matters most, and Spiky.ai when sdr and ae managers coaching reps on objection handling and talk tracks matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports.
AI interviewer running personalized video, audio, and text interviewsAutomated key themes, takeaways, and persona generationExecutive-ready reports with highlight reels and slide decks
Listen Labs is a free tier with paid upgrades (freemium); Spiky.ai is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
AI interviewer running personalized video, audio, and text interviews
Records and transcribes calls and video meetings from Zoom, Teams, and Google Meet
Standout feature
Global participant recruitment with bring-your-own-audience option
Real-time in-call prompts, playbooks, and battlecards for objection handling
Team usage
Stimulus testing with videos, images, and Figma prototypes
AI-generated meeting summaries, action items, and follow-up drafts
Integrations
Automated key themes, takeaways, and persona generation
Conversation analytics: talk ratio, speaking patterns, sentiment, and buyer intent
Languages & capture
Executive-ready reports with highlight reels and slide decks
Custom keyword trackers and behavior analytics for coaching
Best-fit workflow
Support for 100+ languages with translation and transcription
CRM and collaboration integrations (Salesforce, HubSpot, Slack, Google Docs)
Best for
Listen Labs
Choose Listen Labs if you need replacing or supplementing surveys with scalable ai-led customer interviews — strengths include end-to-end automation from recruitment to executive-ready deliverables.
Spiky.ai
Choose Spiky.ai if you need sdr and ae managers coaching reps on objection handling and talk tracks — strengths include combines real-time coaching with post-call analysis in one platform.
Pros & cons
Listen Labs
+ End-to-end automation from recruitment to executive-ready deliverables
+ Large global participant network reduces sourcing effort
- Enterprise positioning may exceed the needs and budgets of small teams
Spiky.ai
+ Combines real-time coaching with post-call analysis in one platform
+ Detailed per-rep behavior analytics support scalable, repeatable coaching
- Real-time coaching and analytics depth may be more than very small teams need
FAQ
Is Listen Labs or Spiky.ai better for AI meeting notes?
It depends on your workflow. Listen Labs is strong for replacing or supplementing surveys with scalable ai-led customer interviews, while Spiky.ai is strong for sdr and ae managers coaching reps on objection handling and talk tracks. Both transcribe and summarize meetings.
How do Listen Labs and Spiky.ai compare on price?
Listen Labs is a free tier with paid upgrades and Spiky.ai is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Can I use both Listen Labs and Spiky.ai?
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.