Listen Labs and Speechmatics are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Listen Labs: Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports. Speechmatics: Speech-to-text and voice AI provider offering real-time transcription and live captioning APIs. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants workflows, shortlist Listen Labs when replacing or supplementing surveys with scalable ai-led customer interviews matters most, and Speechmatics when adding live captions to broadcasts, sports, and events matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports.
Speech-to-text and voice AI provider offering real-time transcription and live captioning APIs.
Listen Labs is a free tier with paid upgrades (freemium); Speechmatics is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Listen Labs | Speechmatics |
|---|---|---|
| Core capability | AI interviewer running personalized video, audio, and text interviews | Speech-to-text transcription for recorded and real-time audio |
| Standout feature | Global participant recruitment with bring-your-own-audience option | Low-latency real-time processing for live use |
| Team usage | Stimulus testing with videos, images, and Figma prototypes | Live captioning for events, broadcasts, and streams |
| Integrations | Automated key themes, takeaways, and persona generation | Multi-speaker and multilingual support across many languages |
| Languages & capture | Executive-ready reports with highlight reels and slide decks | APIs for embedding transcription into other applications |
| Best-fit workflow | Support for 100+ languages with translation and transcription | Speech-to-text transcription for recorded and real-time audio |
Listen Labs
Choose Listen Labs if you need replacing or supplementing surveys with scalable ai-led customer interviews — strengths include end-to-end automation from recruitment to executive-ready deliverables.
Speechmatics
Choose Speechmatics if you need adding live captions to broadcasts, sports, and events — strengths include real-time, low-latency transcription suitable for live captioning.
Listen Labs
Speechmatics
It depends on your workflow. Listen Labs is strong for replacing or supplementing surveys with scalable ai-led customer interviews, while Speechmatics is strong for adding live captions to broadcasts, sports, and events. Both transcribe and summarize meetings.
Listen Labs is a free tier with paid upgrades and Speechmatics is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.