Listen Labs and Shadow are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Listen Labs: Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports. Shadow: A bot-free, Mac-based AI meeting assistant that transcribes and summarizes calls locally without joining as a participant. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants workflows, shortlist Listen Labs when replacing or supplementing surveys with scalable ai-led customer interviews matters most, and Shadow when capturing notes and summaries across multiple conferencing platforms without a bot joining matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports.
A bot-free, Mac-based AI meeting assistant that transcribes and summarizes calls locally without joining as a participant.
Listen Labs is a free tier with paid upgrades (freemium); Shadow is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Listen Labs | Shadow |
|---|---|---|
| Core capability | AI interviewer running personalized video, audio, and text interviews | Bot-free capture that records system audio without joining the meeting as a participant |
| Standout feature | Global participant recruitment with bring-your-own-audience option | On-device (local) transcription on macOS |
| Team usage | Stimulus testing with videos, images, and Figma prototypes | Speaker identification during transcription |
| Integrations | Automated key themes, takeaways, and persona generation | Captures on-screen content in addition to spoken audio |
| Languages & capture | Executive-ready reports with highlight reels and slide decks | Customizable prompts/Skills to generate notes, summaries, and emails |
| Best-fit workflow | Support for 100+ languages with translation and transcription | Webhook integration to connect outputs to other tools |
Listen Labs
Choose Listen Labs if you need replacing or supplementing surveys with scalable ai-led customer interviews — strengths include end-to-end automation from recruitment to executive-ready deliverables.
Shadow
Choose Shadow if you need capturing notes and summaries across multiple conferencing platforms without a bot joining — strengths include does not add a visible bot to meetings.
Listen Labs
Shadow
It depends on your workflow. Listen Labs is strong for replacing or supplementing surveys with scalable ai-led customer interviews, while Shadow is strong for capturing notes and summaries across multiple conferencing platforms without a bot joining. Both transcribe and summarize meetings.
Listen Labs is a free tier with paid upgrades and Shadow is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.