Listen Labs and SecureMemo are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Listen Labs: Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports. SecureMemo: Japanese on-premise and offline AI meeting-minutes tool from Nishika for confidential, security-sensitive organizations. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
For ai-meeting-assistants workflows, shortlist Listen Labs when replacing or supplementing surveys with scalable ai-led customer interviews matters most, and SecureMemo when recording board, audit, and executive meetings that cannot leave the organization matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports.
AI interviewer running personalized video, audio, and text interviewsAutomated key themes, takeaways, and persona generationExecutive-ready reports with highlight reels and slide decks
Japanese on-premise and offline AI meeting-minutes tool from Nishika for confidential, security-sensitive organizations.
Automatic meeting-minutes generation with decisions and key pointsAutomatic speaker identificationCustom terminology registration for specialized vocabulary
Listen Labs is a free tier with paid upgrades (freemium); SecureMemo is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
AI interviewer running personalized video, audio, and text interviews
On-premise, closed-network, and fully offline operation
Standout feature
Global participant recruitment with bring-your-own-audience option
Proprietary "shirushi" speech recognition engine
Team usage
Stimulus testing with videos, images, and Figma prototypes
Automatic speaker identification
Integrations
Automated key themes, takeaways, and persona generation
Automatic meeting-minutes generation with decisions and key points
Languages & capture
Executive-ready reports with highlight reels and slide decks
Translation across roughly 100 languages
Best-fit workflow
Support for 100+ languages with translation and transcription
Custom terminology registration for specialized vocabulary
Best for
Listen Labs
Choose Listen Labs if you need replacing or supplementing surveys with scalable ai-led customer interviews — strengths include end-to-end automation from recruitment to executive-ready deliverables.
SecureMemo
Choose SecureMemo if you need recording board, audit, and executive meetings that cannot leave the organization — strengths include keeps audio and transcripts entirely within the organization for high data security.
Pros & cons
Listen Labs
+ End-to-end automation from recruitment to executive-ready deliverables
+ Large global participant network reduces sourcing effort
- Enterprise positioning may exceed the needs and budgets of small teams
SecureMemo
+ Keeps audio and transcripts entirely within the organization for high data security
+ Works without an internet connection or external cloud
- No free plan; only a time-limited free trial is offered
FAQ
Is Listen Labs or SecureMemo better for AI meeting notes?
It depends on your workflow. Listen Labs is strong for replacing or supplementing surveys with scalable ai-led customer interviews, while SecureMemo is strong for recording board, audit, and executive meetings that cannot leave the organization. Both transcribe and summarize meetings.
How do Listen Labs and SecureMemo compare on price?
Listen Labs is a free tier with paid upgrades and SecureMemo is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Can I use both Listen Labs and SecureMemo?
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.