Listen Labs and SecondBody are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Listen Labs: Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports. SecondBody: Voice-first AI sales training platform (branded Rory) that runs role-plays, audits real calls, and coaches reps on objection handling and discovery. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
For ai-meeting-assistants workflows, shortlist Listen Labs when replacing or supplementing surveys with scalable ai-led customer interviews matters most, and SecondBody when onboarding new reps and reducing ramp time matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports.
AI interviewer running personalized video, audio, and text interviewsAutomated key themes, takeaways, and persona generationExecutive-ready reports with highlight reels and slide decks
Voice-first AI sales training platform (branded Rory) that runs role-plays, audits real calls, and coaches reps on objection handling and discovery.
Conversational intelligence that audits real calls or recordingsGamification with streaks, leaderboards, and challengesManager analytics on behavioral patterns and skill gaps
Listen Labs is a free tier with paid upgrades (freemium); SecondBody is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
Executive-ready reports with highlight reels and slide decks
Manager analytics on behavioral patterns and skill gaps
Best-fit workflow
Support for 100+ languages with translation and transcription
Gamification with streaks, leaderboards, and challenges
Best for
Listen Labs
Choose Listen Labs if you need replacing or supplementing surveys with scalable ai-led customer interviews — strengths include end-to-end automation from recruitment to executive-ready deliverables.
SecondBody
Choose SecondBody if you need onboarding new reps and reducing ramp time — strengths include combines role-play practice with analysis of real calls.
Pros & cons
Listen Labs
+ End-to-end automation from recruitment to executive-ready deliverables
+ Large global participant network reduces sourcing effort
- Enterprise positioning may exceed the needs and budgets of small teams
SecondBody
+ Combines role-play practice with analysis of real calls
+ Knowledge integration pulls context from CRM, docs, and recordings
- Coaching focus means it is not a full meeting-notes or transcription suite
FAQ
Is Listen Labs or SecondBody better for AI meeting notes?
It depends on your workflow. Listen Labs is strong for replacing or supplementing surveys with scalable ai-led customer interviews, while SecondBody is strong for onboarding new reps and reducing ramp time. Both transcribe and summarize meetings.
How do Listen Labs and SecondBody compare on price?
Listen Labs is a free tier with paid upgrades and SecondBody is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Can I use both Listen Labs and SecondBody?
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.