Listen Labs and Runo are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Listen Labs: Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports. Runo: India-based SIM-based call management CRM with an AI call summary feature that transcribes sales calls and generates summaries, action items, sentiment, and CRM updates. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants workflows, shortlist Listen Labs when replacing or supplementing surveys with scalable ai-led customer interviews matters most, and Runo when summarizing and transcribing outbound and inbound sales calls for mobile sales teams matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports.
India-based SIM-based call management CRM with an AI call summary feature that transcribes sales calls and generates summaries, action items, sentiment, and CRM updates.
Listen Labs is a free tier with paid upgrades (freemium); Runo is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Listen Labs | Runo |
|---|---|---|
| Core capability | AI interviewer running personalized video, audio, and text interviews | AI call summaries capturing key points, customer intent, objections, and outcomes |
| Standout feature | Global participant recruitment with bring-your-own-audience option | Call transcription that converts conversations into searchable text |
| Team usage | Stimulus testing with videos, images, and Figma prototypes | Sentiment scoring and call disposition tagging |
| Integrations | Automated key themes, takeaways, and persona generation | Automatic CRM sync of summaries and dispositions |
| Languages & capture | Executive-ready reports with highlight reels and slide decks | SIM-based call management from real phone numbers |
| Best-fit workflow | Support for 100+ languages with translation and transcription | Mobile apps (iOS and Android) plus a web dashboard |
Listen Labs
Choose Listen Labs if you need replacing or supplementing surveys with scalable ai-led customer interviews — strengths include end-to-end automation from recruitment to executive-ready deliverables.
Runo
Choose Runo if you need summarizing and transcribing outbound and inbound sales calls for mobile sales teams — strengths include purpose-built for india's mobile-first, sim-based calling sales teams.
Listen Labs
Runo
It depends on your workflow. Listen Labs is strong for replacing or supplementing surveys with scalable ai-led customer interviews, while Runo is strong for summarizing and transcribing outbound and inbound sales calls for mobile sales teams. Both transcribe and summarize meetings.
Listen Labs is a free tier with paid upgrades and Runo is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.