Listen Labs and Pulse360 are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Listen Labs: Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports. Pulse360: Meeting note and client-communication platform for financial advisors that captures notes and produces professional deliverables. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
For ai-meeting-assistants workflows, shortlist Listen Labs when replacing or supplementing surveys with scalable ai-led customer interviews matters most, and Pulse360 when capturing client meeting notes and turning them into annual summary documents matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports.
AI interviewer running personalized video, audio, and text interviewsAutomated key themes, takeaways, and persona generationExecutive-ready reports with highlight reels and slide decks
Meeting note and client-communication platform for financial advisors that captures notes and produces professional deliverables.
AI note organization that keeps notes searchable and separate from the CRMAI rephrasing to improve client communicationsCRM integrations with Salesforce, Wealthbox, Redtail, Practifi, and Salentica
Listen Labs is a free tier with paid upgrades (freemium); Pulse360 is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
AI interviewer running personalized video, audio, and text interviews
Flexible meeting capture via recording, dictation, typing, or handwriting
Standout feature
Global participant recruitment with bring-your-own-audience option
Meeting capture integration with Zoom, Microsoft Teams, and Google Meet
Team usage
Stimulus testing with videos, images, and Figma prototypes
AI note organization that keeps notes searchable and separate from the CRM
Integrations
Automated key themes, takeaways, and persona generation
Template builder for annual summaries, prep notes, and review documents
Languages & capture
Executive-ready reports with highlight reels and slide decks
AI rephrasing to improve client communications
Best-fit workflow
Support for 100+ languages with translation and transcription
CRM integrations with Salesforce, Wealthbox, Redtail, Practifi, and Salentica
Best for
Listen Labs
Choose Listen Labs if you need replacing or supplementing surveys with scalable ai-led customer interviews — strengths include end-to-end automation from recruitment to executive-ready deliverables.
Pulse360
Choose Pulse360 if you need capturing client meeting notes and turning them into annual summary documents — strengths include combines note capture with professional client deliverable creation.
Pros & cons
Listen Labs
+ End-to-end automation from recruitment to executive-ready deliverables
+ Large global participant network reduces sourcing effort
- Enterprise positioning may exceed the needs and budgets of small teams
Pulse360
+ Combines note capture with professional client deliverable creation
+ Flexible input options including dictation and handwriting
- Tailored to financial advisors rather than general professional use
FAQ
Is Listen Labs or Pulse360 better for AI meeting notes?
It depends on your workflow. Listen Labs is strong for replacing or supplementing surveys with scalable ai-led customer interviews, while Pulse360 is strong for capturing client meeting notes and turning them into annual summary documents. Both transcribe and summarize meetings.
How do Listen Labs and Pulse360 compare on price?
Listen Labs is a free tier with paid upgrades and Pulse360 is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Can I use both Listen Labs and Pulse360?
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.