Listen Labs and Proshort are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Listen Labs: Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports. Proshort: Sales conversation intelligence and coaching platform that records and analyzes calls, surfaces deal health, and delivers contextual rep coaching, with development roots in Bengaluru, India. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
For ai-meeting-assistants workflows, shortlist Listen Labs when replacing or supplementing surveys with scalable ai-led customer interviews matters most, and Proshort when automatically capturing and summarizing sales meetings for reps and managers matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports.
AI interviewer running personalized video, audio, and text interviewsAutomated key themes, takeaways, and persona generationExecutive-ready reports with highlight reels and slide decks
Sales conversation intelligence and coaching platform that records and analyzes calls, surfaces deal health, and delivers contextual rep coaching, with development roots in Bengaluru, India.
AI roleplay training built from real customer interactionsCall scoring on talk ratio, filler words, objection handling, and next-step qualityCRM automation and integrations (Salesforce, HubSpot)
Listen Labs is a free tier with paid upgrades (freemium); Proshort is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
AI interviewer running personalized video, audio, and text interviews
Records and summarizes Zoom, Teams, and Google Meet sales calls with AI notes and action items
Standout feature
Global participant recruitment with bring-your-own-audience option
Call scoring on talk ratio, filler words, objection handling, and next-step quality
Team usage
Stimulus testing with videos, images, and Figma prototypes
Deal intelligence aggregating CRM, email, and meeting data with risk flagging
Integrations
Automated key themes, takeaways, and persona generation
Personalized rep coaching delivered in CRM, email, and Slack
Languages & capture
Executive-ready reports with highlight reels and slide decks
AI roleplay training built from real customer interactions
Best-fit workflow
Support for 100+ languages with translation and transcription
CRM automation and integrations (Salesforce, HubSpot)
Best for
Listen Labs
Choose Listen Labs if you need replacing or supplementing surveys with scalable ai-led customer interviews — strengths include end-to-end automation from recruitment to executive-ready deliverables.
Proshort
Choose Proshort if you need automatically capturing and summarizing sales meetings for reps and managers — strengths include combines conversation intelligence, coaching, and deal analytics in one platform.
Pros & cons
Listen Labs
+ End-to-end automation from recruitment to executive-ready deliverables
+ Large global participant network reduces sourcing effort
- Enterprise positioning may exceed the needs and budgets of small teams
Proshort
+ Combines conversation intelligence, coaching, and deal analytics in one platform
+ Delivers coaching contextually inside tools reps already use
- Newer entrant compared with long-established conversation intelligence vendors
FAQ
Is Listen Labs or Proshort better for AI meeting notes?
It depends on your workflow. Listen Labs is strong for replacing or supplementing surveys with scalable ai-led customer interviews, while Proshort is strong for automatically capturing and summarizing sales meetings for reps and managers. Both transcribe and summarize meetings.
How do Listen Labs and Proshort compare on price?
Listen Labs is a free tier with paid upgrades and Proshort is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Can I use both Listen Labs and Proshort?
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.