Listen Labs and Optiverse are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Listen Labs: Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports. Optiverse: Swiss AI meeting assistant (Optiverse AG, Zurich) that transcribes meetings, generates summaries and action items, and feeds CRM and workflow tools. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants workflows, shortlist Listen Labs when replacing or supplementing surveys with scalable ai-led customer interviews matters most, and Optiverse when automating meeting notes and action items for swiss and european teams matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports.
Swiss AI meeting assistant (Optiverse AG, Zurich) that transcribes meetings, generates summaries and action items, and feeds CRM and workflow tools.
Listen Labs is a free tier with paid upgrades (freemium); Optiverse is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Listen Labs | Optiverse |
|---|---|---|
| Core capability | AI interviewer running personalized video, audio, and text interviews | OptiAgent assistant producing transcripts, summaries and action items in 45+ languages |
| Standout feature | Global participant recruitment with bring-your-own-audience option | Capture for virtual meetings (Zoom, Teams, Meet) and in-person recordings |
| Team usage | Stimulus testing with videos, images, and Figma prototypes | Follow-up email drafting and automatic task creation in boards |
| Integrations | Automated key themes, takeaways, and persona generation | CRM enrichment and sales-pipeline workflow automation |
| Languages & capture | Executive-ready reports with highlight reels and slide decks | Broad catalog of integrations across transcripts, email, CRM and messaging |
| Best-fit workflow | Support for 100+ languages with translation and transcription | Cloud and on-premise deployment options |
Listen Labs
Choose Listen Labs if you need replacing or supplementing surveys with scalable ai-led customer interviews — strengths include end-to-end automation from recruitment to executive-ready deliverables.
Optiverse
Choose Optiverse if you need automating meeting notes and action items for swiss and european teams — strengths include swiss-hosted with strong privacy positioning (gdpr, fadp, iso 27001).
Listen Labs
Optiverse
It depends on your workflow. Listen Labs is strong for replacing or supplementing surveys with scalable ai-led customer interviews, while Optiverse is strong for automating meeting notes and action items for swiss and european teams. Both transcribe and summarize meetings.
Listen Labs is a free tier with paid upgrades and Optiverse is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.