Listen Labs and Memo AI are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Listen Labs: Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports. Memo AI: AI transcription and meeting notetaker available as a Chrome extension and web app that records calls, generates transcripts with speaker labels, and produces AI summaries. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
For ai-meeting-assistants workflows, shortlist Listen Labs when replacing or supplementing surveys with scalable ai-led customer interviews matters most, and Memo AI when transcribing live browser meetings across meet, zoom, teams, and webex matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports.
AI interviewer running personalized video, audio, and text interviewsAutomated key themes, takeaways, and persona generationExecutive-ready reports with highlight reels and slide decks
AI transcription and meeting notetaker available as a Chrome extension and web app that records calls, generates transcripts with speaker labels, and produces AI summaries.
Chrome extension that records and transcribes browser-based meetingsSearchable meeting knowledge base with workspace and project organizationSpeaker identification and diarization in transcripts
Listen Labs is a free tier with paid upgrades (freemium); Memo AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
AI interviewer running personalized video, audio, and text interviews
Chrome extension that records and transcribes browser-based meetings
Standout feature
Global participant recruitment with bring-your-own-audience option
Speaker identification and diarization in transcripts
Team usage
Stimulus testing with videos, images, and Figma prototypes
Structured notes, AI summaries, and action item extraction
Integrations
Automated key themes, takeaways, and persona generation
Support for Google Meet, Zoom web, Microsoft Teams, Webex, and any audio tab
Languages & capture
Executive-ready reports with highlight reels and slide decks
Web app for uploading and transcribing audio and video files
Best-fit workflow
Support for 100+ languages with translation and transcription
Timestamped, clickable transcripts and exports to PDF, Word, and text
Best for
Listen Labs
Choose Listen Labs if you need replacing or supplementing surveys with scalable ai-led customer interviews — strengths include end-to-end automation from recruitment to executive-ready deliverables.
Memo AI
Choose Memo AI if you need transcribing live browser meetings across meet, zoom, teams, and webex — strengths include covers both live browser capture and uploaded-file transcription.
Pros & cons
Listen Labs
+ End-to-end automation from recruitment to executive-ready deliverables
+ Large global participant network reduces sourcing effort
- Enterprise positioning may exceed the needs and budgets of small teams
Memo AI
+ Covers both live browser capture and uploaded-file transcription
+ Broad platform support including any browser tab with audio
- Splits functionality between a Chrome extension and a separate web app
FAQ
Is Listen Labs or Memo AI better for AI meeting notes?
It depends on your workflow. Listen Labs is strong for replacing or supplementing surveys with scalable ai-led customer interviews, while Memo AI is strong for transcribing live browser meetings across meet, zoom, teams, and webex. Both transcribe and summarize meetings.
How do Listen Labs and Memo AI compare on price?
Listen Labs is a free tier with paid upgrades and Memo AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Can I use both Listen Labs and Memo AI?
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.