Listen Labs and Sam (HeySam) are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Listen Labs: Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports. Sam (HeySam): Multi-agent AI sales copilot that joins calls, records and analyzes meetings, and assists sales engineers in Slack. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants workflows, shortlist Listen Labs when replacing or supplementing surveys with scalable ai-led customer interviews matters most, and Sam (HeySam) when supporting reps with real-time technical answers during sales calls matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports.
Multi-agent AI sales copilot that joins calls, records and analyzes meetings, and assists sales engineers in Slack.
Listen Labs is a free tier with paid upgrades (freemium); Sam (HeySam) is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Listen Labs | Sam (HeySam) |
|---|---|---|
| Core capability | AI interviewer running personalized video, audio, and text interviews | Joins and records calls on Zoom, Teams, and Google Meet |
| Standout feature | Global participant recruitment with bring-your-own-audience option | AI Sales Engineer that answers technical questions in real time on Slack |
| Team usage | Stimulus testing with videos, images, and Figma prototypes | Call summaries, video recaps, and CRM updates delivered to Slack |
| Integrations | Automated key themes, takeaways, and persona generation | AI RFP Copilot that completes RFPs in Google Sheets from call data |
| Languages & capture | Executive-ready reports with highlight reels and slide decks | Sizzle Reel short video summaries for follow-ups |
| Best-fit workflow | Support for 100+ languages with translation and transcription | Customer-facing Ask AI bot for documentation and communities |
Listen Labs
Choose Listen Labs if you need replacing or supplementing surveys with scalable ai-led customer interviews — strengths include end-to-end automation from recruitment to executive-ready deliverables.
Sam (HeySam)
Choose Sam (HeySam) if you need supporting reps with real-time technical answers during sales calls — strengths include surfaces sales-engineering expertise on calls without a human se on every meeting.
Listen Labs
Sam (HeySam)
It depends on your workflow. Listen Labs is strong for replacing or supplementing surveys with scalable ai-led customer interviews, while Sam (HeySam) is strong for supporting reps with real-time technical answers during sales calls. Both transcribe and summarize meetings.
Listen Labs is a free tier with paid upgrades and Sam (HeySam) is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.