Letterly and Level AI are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Letterly: Letterly is a multilingual AI speech-to-text app that turns dictated speech into polished notes, emails, summaries, and meeting transcripts across iOS, Android, Mac, Windows, and Web. Level AI: Level AI is a contact center conversation intelligence platform that transcribes, scores, and analyzes voice and text customer interactions with automated QA and real-time agent assist. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants workflows, shortlist Letterly when dictating and polishing emails, messages, and notes faster than typing matters most, and Level AI when automatically scoring and auditing agent calls and chats for quality assurance at scale matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Letterly is a multilingual AI speech-to-text app that turns dictated speech into polished notes, emails, summaries, and meeting transcripts across iOS, Android, Mac, Windows, and Web.
Level AI is a contact center conversation intelligence platform that transcribes, scores, and analyzes voice and text customer interactions with automated QA and real-time agent assist.
Letterly is a free tier with paid upgrades (freemium); Level AI is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Letterly | Level AI |
|---|---|---|
| Core capability | Automatic speech-to-text transcription of recorded or dictated audio | Speech-to-text transcription of voice calls plus ingestion of chat, email, and bot text across channels |
| Standout feature | AI rewriting into multiple formats (emails, summaries, posts, task lists, journal entries) | Semantic conversation intelligence using NLU to detect intent, sentiment, and compliance signals |
| Team usage | Multilingual transcription with automatic language detection and mid-sentence switching | Automated quality assurance scoring of 100% of interactions via custom scorecards and QA-GPT |
| Integrations | Meeting/interview support with speaker separation and summary generation | Real-time Agent Assist that surfaces recommended responses and guidance during live calls |
| Languages & capture | Offline and screen-off recording, plus quick-record widget and Apple Watch dictation | Analytics dashboards for voice-of-customer insights, dissatisfaction drivers, and root-cause analysis |
| Best-fit workflow | Cross-device sync and integrations via Zapier and webhooks | Agent screen recording and AI virtual agents for call triage and deflection |
Letterly
Choose Letterly if you need dictating and polishing emails, messages, and notes faster than typing — strengths include broad multilingual coverage with automatic language detection.
Level AI
Choose Level AI if you need automatically scoring and auditing agent calls and chats for quality assurance at scale — strengths include transcription engine is trained specifically on noisy contact center audio and tuned to customer-specific terminology.
Letterly
Level AI
It depends on your workflow. Letterly is strong for dictating and polishing emails, messages, and notes faster than typing, while Level AI is strong for automatically scoring and auditing agent calls and chats for quality assurance at scale. Both transcribe and summarize meetings.
Letterly is a free tier with paid upgrades and Level AI is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.