Lark Minutes and UserCall are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Lark Minutes: The AI meeting transcription and notes feature within the Lark productivity suite, turning video meetings into searchable transcripts with summaries. UserCall: AI-moderated voice user interview tool that runs qualitative discovery calls and turns transcripts into evidence-linked themes. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants workflows, shortlist Lark Minutes when lark users transcribing and summarizing internal video meetings matters most, and UserCall when continuous product discovery and voice-of-customer programs matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
The AI meeting transcription and notes feature within the Lark productivity suite, turning video meetings into searchable transcripts with summaries.
AI-moderated voice user interview tool that runs qualitative discovery calls and turns transcripts into evidence-linked themes.
Lark Minutes is a free tier with paid upgrades (freemium); UserCall is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Lark Minutes | UserCall |
|---|---|---|
| Core capability | Automatic transcription of video meetings into searchable transcripts | AI-moderated voice and text interviews via shareable interviewer links |
| Standout feature | AI-generated meeting summaries via Lark's AI Meeting Notes | Adaptive follow-up questioning trained on qualitative research practices |
| Team usage | Collaborative transcripts with comments and emoji reactions on specific parts | Event-triggered interviews tied to product moments (signup, cancellation, etc.) |
| Integrations | One-click translation of meeting minutes between languages | Theme hierarchies with tagged, quote-linked excerpts from transcripts |
| Languages & capture | Playback controls including custom speed and silence skipping | AI chat for custom exploration and pattern detection across data |
| Best-fit workflow | Integrated within the Lark suite alongside calendar, chat, and documents | Support for 30+ languages with AI translation and moderation |
Lark Minutes
Choose Lark Minutes if you need lark users transcribing and summarizing internal video meetings — strengths include built into the lark productivity suite, keeping notes with calendar and docs.
UserCall
Choose UserCall if you need continuous product discovery and voice-of-customer programs — strengths include captures deeper qualitative context than static surveys without live scheduling.
Lark Minutes
UserCall
It depends on your workflow. Lark Minutes is strong for lark users transcribing and summarizing internal video meetings, while UserCall is strong for continuous product discovery and voice-of-customer programs. Both transcribe and summarize meetings.
Lark Minutes is a free tier with paid upgrades and UserCall is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.