Lark Minutes and Listen Labs are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Lark Minutes: The AI meeting transcription and notes feature within the Lark productivity suite, turning video meetings into searchable transcripts with summaries. Listen Labs: Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants workflows, shortlist Lark Minutes when lark users transcribing and summarizing internal video meetings matters most, and Listen Labs when replacing or supplementing surveys with scalable ai-led customer interviews matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
The AI meeting transcription and notes feature within the Lark productivity suite, turning video meetings into searchable transcripts with summaries.
Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports.
Lark Minutes is a free tier with paid upgrades (freemium); Listen Labs is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Lark Minutes | Listen Labs |
|---|---|---|
| Core capability | Automatic transcription of video meetings into searchable transcripts | AI interviewer running personalized video, audio, and text interviews |
| Standout feature | AI-generated meeting summaries via Lark's AI Meeting Notes | Global participant recruitment with bring-your-own-audience option |
| Team usage | Collaborative transcripts with comments and emoji reactions on specific parts | Stimulus testing with videos, images, and Figma prototypes |
| Integrations | One-click translation of meeting minutes between languages | Automated key themes, takeaways, and persona generation |
| Languages & capture | Playback controls including custom speed and silence skipping | Executive-ready reports with highlight reels and slide decks |
| Best-fit workflow | Integrated within the Lark suite alongside calendar, chat, and documents | Support for 100+ languages with translation and transcription |
Lark Minutes
Choose Lark Minutes if you need lark users transcribing and summarizing internal video meetings — strengths include built into the lark productivity suite, keeping notes with calendar and docs.
Listen Labs
Choose Listen Labs if you need replacing or supplementing surveys with scalable ai-led customer interviews — strengths include end-to-end automation from recruitment to executive-ready deliverables.
Lark Minutes
Listen Labs
It depends on your workflow. Lark Minutes is strong for lark users transcribing and summarizing internal video meetings, while Listen Labs is strong for replacing or supplementing surveys with scalable ai-led customer interviews. Both transcribe and summarize meetings.
Lark Minutes is a free tier with paid upgrades and Listen Labs is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.