Koncert and Riverside are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Koncert: AI sales dialer with call recording and conversation intelligence, plus an AI PitchLab roleplay add-on for cold-call practice. Riverside: Browser-based podcast and video recording studio with AI transcription, captions, and text-based editing that also handles interviews and remote meetings. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
For ai-meeting-assistants workflows, shortlist Koncert when outbound sdr teams running high-volume parallel dialing with recorded calls matters most, and Riverside when transcribing and captioning recorded podcast episodes and video interviews matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
AI sales dialer with call recording and conversation intelligence, plus an AI PitchLab roleplay add-on for cold-call practice.
AI Parallel and AI Flow dialers that filter voicemails and connect live answersAI PitchLab add-on for AI persona roleplay and cold-call practiceAutomatic call recording with conversation intelligence that detects objections
Browser-based podcast and video recording studio with AI transcription, captions, and text-based editing that also handles interviews and remote meetings.
AI clip generation for short-form social videoAI-generated transcripts with automatic speaker detection and labelingCaption and subtitle export in SRT and VTT formats
Koncert is a free tier with paid upgrades (freemium); Riverside is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
AI Parallel and AI Flow dialers that filter voicemails and connect live answers
AI-generated transcripts with automatic speaker detection and labeling
Standout feature
Automatic call recording with conversation intelligence that detects objections
Transcription support across more than 100 languages
Team usage
AI PitchLab add-on for AI persona roleplay and cold-call practice
Caption and subtitle export in SRT and VTT formats
Integrations
Objection-handling practice with automatic transcription and scoring
Text-based editing that lets users cut and rearrange recordings by editing the transcript
Languages & capture
Remote Salesfloor for real-time manager coaching during calls
Local high-quality recording of each participant's audio and video track
Best-fit workflow
Multi-channel cadence sequencer across phone, email, video, text, and social
AI clip generation for short-form social video
Best for
Koncert
Choose Koncert if you need outbound sdr teams running high-volume parallel dialing with recorded calls — strengths include combines an ai dialer, call recording, and roleplay practice in one platform.
Riverside
Choose Riverside if you need transcribing and captioning recorded podcast episodes and video interviews — strengths include records each participant locally, producing cleaner audio and video than typical call recording.
Pros & cons
Koncert
+ Combines an AI dialer, call recording, and roleplay practice in one platform
+ Conversation intelligence flags objections to support coaching at scale
- AI PitchLab roleplay is positioned as an add-on rather than a standalone product
Riverside
+ Records each participant locally, producing cleaner audio and video than typical call recording
+ Combines recording, transcription, captions, and editing in a single browser-based tool
- Designed around recorded sessions rather than live meeting note-taking in tools like Zoom or Teams
FAQ
Is Koncert or Riverside better for AI meeting notes?
It depends on your workflow. Koncert is strong for outbound sdr teams running high-volume parallel dialing with recorded calls, while Riverside is strong for transcribing and captioning recorded podcast episodes and video interviews. Both transcribe and summarize meetings.
How do Koncert and Riverside compare on price?
Koncert is a free tier with paid upgrades and Riverside is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Can I use both Koncert and Riverside?
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.