Koncert and Listen Labs are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Koncert: AI sales dialer with call recording and conversation intelligence, plus an AI PitchLab roleplay add-on for cold-call practice. Listen Labs: Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants workflows, shortlist Koncert when outbound sdr teams running high-volume parallel dialing with recorded calls matters most, and Listen Labs when replacing or supplementing surveys with scalable ai-led customer interviews matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
AI sales dialer with call recording and conversation intelligence, plus an AI PitchLab roleplay add-on for cold-call practice.
Enterprise AI customer research platform that recruits participants, runs AI-moderated interviews, and delivers executive-ready insight reports.
Koncert is a free tier with paid upgrades (freemium); Listen Labs is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Koncert | Listen Labs |
|---|---|---|
| Core capability | AI Parallel and AI Flow dialers that filter voicemails and connect live answers | AI interviewer running personalized video, audio, and text interviews |
| Standout feature | Automatic call recording with conversation intelligence that detects objections | Global participant recruitment with bring-your-own-audience option |
| Team usage | AI PitchLab add-on for AI persona roleplay and cold-call practice | Stimulus testing with videos, images, and Figma prototypes |
| Integrations | Objection-handling practice with automatic transcription and scoring | Automated key themes, takeaways, and persona generation |
| Languages & capture | Remote Salesfloor for real-time manager coaching during calls | Executive-ready reports with highlight reels and slide decks |
| Best-fit workflow | Multi-channel cadence sequencer across phone, email, video, text, and social | Support for 100+ languages with translation and transcription |
Koncert
Choose Koncert if you need outbound sdr teams running high-volume parallel dialing with recorded calls — strengths include combines an ai dialer, call recording, and roleplay practice in one platform.
Listen Labs
Choose Listen Labs if you need replacing or supplementing surveys with scalable ai-led customer interviews — strengths include end-to-end automation from recruitment to executive-ready deliverables.
Koncert
Listen Labs
It depends on your workflow. Koncert is strong for outbound sdr teams running high-volume parallel dialing with recorded calls, while Listen Labs is strong for replacing or supplementing surveys with scalable ai-led customer interviews. Both transcribe and summarize meetings.
Koncert is a free tier with paid upgrades and Listen Labs is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.