JustCall and WhisperLiveKit are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. JustCall: Cloud communications platform with AI call scoring, real-time agent assist, and conversation intelligence for sales coaching across voice and SMS. WhisperLiveKit: Open-source, self-hosted real-time speech-to-text and speaker diarization toolkit with a FastAPI server and web interface, suitable for meeting transcription. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
For ai-meeting-assistants workflows, shortlist JustCall when sales teams scoring every call against meddic or bant and syncing results to the crm matters most, and WhisperLiveKit when self-hosted real-time meeting transcription with speaker labels matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Cloud communications platform with AI call scoring, real-time agent assist, and conversation intelligence for sales coaching across voice and SMS.
AI Call Scoring against custom frameworks (BANT, MEDDIC, or proprietary scorecards) with per-question breakdownsAI-generated call summaries with action itemsAutomatic call recording and transcription with speaker identification and moment highlighting
Open-source, self-hosted real-time speech-to-text and speaker diarization toolkit with a FastAPI server and web interface, suitable for meeting transcription.
FastAPI backend with OpenAI-compatible REST API and Deepgram-compatible WebSocket protocolIncluded customizable HTML/JavaScript web interface and Docker images (GPU and CPU)Multiple ASR backends (Whisper variants, Voxtral, Qwen3-ASR) and 200+ language support with translation
JustCall is a free tier with paid upgrades (freemium); WhisperLiveKit is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
CRM integrations and multi-channel voice, SMS, and WhatsApp
Real-time streaming speech-to-text with low latency over WebSocket
Standout feature
AI Call Scoring against custom frameworks (BANT, MEDDIC, or proprietary scorecards) with per-question breakdowns
Real-time speaker diarization to distinguish multiple speakers
Team usage
Real-Time Agent Assist with on-screen prompts and compliance alerts during calls
FastAPI backend with OpenAI-compatible REST API and Deepgram-compatible WebSocket protocol
Integrations
AI-generated call summaries with action items
Multiple ASR backends (Whisper variants, Voxtral, Qwen3-ASR) and 200+ language support with translation
Languages & capture
Conversation intelligence: talk-to-listen ratio, sentiment, filler-word and dead-air detection
Included customizable HTML/JavaScript web interface and Docker images (GPU and CPU)
Best-fit workflow
Automatic call recording and transcription with speaker identification and moment highlighting
Voice activity detection and multi-user support on a single backend
Best for
JustCall
Choose JustCall if you need sales teams scoring every call against meddic or bant and syncing results to the crm — strengths include custom scoring frameworks (bant, meddic) give structured, repeatable call evaluation.
WhisperLiveKit
Choose WhisperLiveKit if you need self-hosted real-time meeting transcription with speaker labels — strengths include fully open source (apache 2.0) and self-hostable for private, on-premise transcription.
+ Real-time agent assist plus whisper/barge support both live and post-call coaching
- Spans both sales and contact-center support, so some features lean toward support QA rather than sales coaching
WhisperLiveKit
+ Fully open source (Apache 2.0) and self-hostable for private, on-premise transcription
+ Real-time diarization and low-latency streaming designed for live scenarios like meetings
- Requires technical setup and, for best performance, GPU hardware
FAQ
Is JustCall or WhisperLiveKit better for AI meeting notes?
It depends on your workflow. JustCall is strong for sales teams scoring every call against meddic or bant and syncing results to the crm, while WhisperLiveKit is strong for self-hosted real-time meeting transcription with speaker labels. Both transcribe and summarize meetings.
How do JustCall and WhisperLiveKit compare on price?
JustCall is a free tier with paid upgrades and WhisperLiveKit is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Can I use both JustCall and WhisperLiveKit?
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.