JustCall and Traq.ai are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. JustCall: Cloud communications platform with AI call scoring, real-time agent assist, and conversation intelligence for sales coaching across voice and SMS. Traq.ai: Conversation intelligence platform that records, transcribes, and analyzes sales calls and links insights to the CRM. They overlap on ai-meeting-assistants, ai-sales-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants, ai-sales-meeting-assistants workflows, shortlist JustCall when sales teams scoring every call against meddic or bant and syncing results to the crm matters most, and Traq.ai when documenting sales calls with summaries and action items matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Cloud communications platform with AI call scoring, real-time agent assist, and conversation intelligence for sales coaching across voice and SMS.
Conversation intelligence platform that records, transcribes, and analyzes sales calls and links insights to the CRM.
JustCall is a free tier with paid upgrades (freemium); Traq.ai is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | JustCall | Traq.ai |
|---|---|---|
| Core capability | AI Call Scoring against custom frameworks (BANT, MEDDIC, or proprietary scorecards) with per-question breakdowns | Automatic call recording and transcription |
| Standout feature | Real-Time Agent Assist with on-screen prompts and compliance alerts during calls | AI summaries, action items, and recommended next steps |
| Team usage | AI-generated call summaries with action items | Sentiment and conversation analytics |
| Integrations | Conversation intelligence: talk-to-listen ratio, sentiment, filler-word and dead-air detection | CRM integrations (HubSpot, Salesforce) and conferencing connectors (Zoom, Teams, Meet) |
| Languages & capture | Automatic call recording and transcription with speaker identification and moment highlighting | Ask Ava AI assistant to query past conversations |
| Best-fit workflow | Searchable transcripts across all conversations | Mobile app for in-person meeting capture |
JustCall
Choose JustCall if you need sales teams scoring every call against meddic or bant and syncing results to the crm — strengths include custom scoring frameworks (bant, meddic) give structured, repeatable call evaluation.
Traq.ai
Choose Traq.ai if you need documenting sales calls with summaries and action items — strengths include links call insights directly to crm prospect and deal records.
JustCall
Traq.ai
It depends on your workflow. JustCall is strong for sales teams scoring every call against meddic or bant and syncing results to the crm, while Traq.ai is strong for documenting sales calls with summaries and action items. Both transcribe and summarize meetings.
JustCall is a free tier with paid upgrades and Traq.ai is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.