JustCall and toruno are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. JustCall: Cloud communications platform with AI call scoring, real-time agent assist, and conversation intelligence for sales coaching across voice and SMS. toruno: Ricoh's Japanese meeting recording service combining transcription, audio recording, and screen capture for online and in-person meetings. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants workflows, shortlist JustCall when sales teams scoring every call against meddic or bant and syncing results to the crm matters most, and toruno when japanese teams needing searchable records of meetings and business negotiations matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Cloud communications platform with AI call scoring, real-time agent assist, and conversation intelligence for sales coaching across voice and SMS.
Ricoh's Japanese meeting recording service combining transcription, audio recording, and screen capture for online and in-person meetings.
JustCall is a free tier with paid upgrades (freemium); toruno is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | JustCall | toruno |
|---|---|---|
| Core capability | AI Call Scoring against custom frameworks (BANT, MEDDIC, or proprietary scorecards) with per-question breakdowns | Combined transcription, audio recording, and screen capture of meetings |
| Standout feature | Real-Time Agent Assist with on-screen prompts and compliance alerts during calls | Real-time transcription via Windows desktop app, plus iPhone and file-upload capture |
| Team usage | AI-generated call summaries with action items | AI-generated summaries with customizable minutes templates |
| Integrations | Conversation intelligence: talk-to-listen ratio, sentiment, filler-word and dead-air detection | Japanese-first transcription with English and Chinese support on higher plans |
| Languages & capture | Automatic call recording and transcription with speaker identification and moment highlighting | Enterprise security: two-factor authentication and IP restrictions |
| Best-fit workflow | Searchable transcripts across all conversations | Per-user permission management over transcriptions |
JustCall
Choose JustCall if you need sales teams scoring every call against meddic or bant and syncing results to the crm — strengths include custom scoring frameworks (bant, meddic) give structured, repeatable call evaluation.
toruno
Choose toruno if you need japanese teams needing searchable records of meetings and business negotiations — strengths include screen capture alongside transcript preserves visual context from meetings.
JustCall
toruno
It depends on your workflow. JustCall is strong for sales teams scoring every call against meddic or bant and syncing results to the crm, while toruno is strong for japanese teams needing searchable records of meetings and business negotiations. Both transcribe and summarize meetings.
JustCall is a free tier with paid upgrades and toruno is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.