JustCall and Shadow are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. JustCall: Cloud communications platform with AI call scoring, real-time agent assist, and conversation intelligence for sales coaching across voice and SMS. Shadow: A bot-free, Mac-based AI meeting assistant that transcribes and summarizes calls locally without joining as a participant. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants workflows, shortlist JustCall when sales teams scoring every call against meddic or bant and syncing results to the crm matters most, and Shadow when capturing notes and summaries across multiple conferencing platforms without a bot joining matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Cloud communications platform with AI call scoring, real-time agent assist, and conversation intelligence for sales coaching across voice and SMS.
A bot-free, Mac-based AI meeting assistant that transcribes and summarizes calls locally without joining as a participant.
JustCall is a free tier with paid upgrades (freemium); Shadow is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | JustCall | Shadow |
|---|---|---|
| Core capability | AI Call Scoring against custom frameworks (BANT, MEDDIC, or proprietary scorecards) with per-question breakdowns | Bot-free capture that records system audio without joining the meeting as a participant |
| Standout feature | Real-Time Agent Assist with on-screen prompts and compliance alerts during calls | On-device (local) transcription on macOS |
| Team usage | AI-generated call summaries with action items | Speaker identification during transcription |
| Integrations | Conversation intelligence: talk-to-listen ratio, sentiment, filler-word and dead-air detection | Captures on-screen content in addition to spoken audio |
| Languages & capture | Automatic call recording and transcription with speaker identification and moment highlighting | Customizable prompts/Skills to generate notes, summaries, and emails |
| Best-fit workflow | Searchable transcripts across all conversations | Webhook integration to connect outputs to other tools |
JustCall
Choose JustCall if you need sales teams scoring every call against meddic or bant and syncing results to the crm — strengths include custom scoring frameworks (bant, meddic) give structured, repeatable call evaluation.
Shadow
Choose Shadow if you need capturing notes and summaries across multiple conferencing platforms without a bot joining — strengths include does not add a visible bot to meetings.
JustCall
Shadow
It depends on your workflow. JustCall is strong for sales teams scoring every call against meddic or bant and syncing results to the crm, while Shadow is strong for capturing notes and summaries across multiple conferencing platforms without a bot joining. Both transcribe and summarize meetings.
JustCall is a free tier with paid upgrades and Shadow is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.