JustCall and Runo are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. JustCall: Cloud communications platform with AI call scoring, real-time agent assist, and conversation intelligence for sales coaching across voice and SMS. Runo: India-based SIM-based call management CRM with an AI call summary feature that transcribes sales calls and generates summaries, action items, sentiment, and CRM updates. They overlap on ai-meeting-assistants, ai-sales-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants, ai-sales-meeting-assistants workflows, shortlist JustCall when sales teams scoring every call against meddic or bant and syncing results to the crm matters most, and Runo when summarizing and transcribing outbound and inbound sales calls for mobile sales teams matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Cloud communications platform with AI call scoring, real-time agent assist, and conversation intelligence for sales coaching across voice and SMS.
India-based SIM-based call management CRM with an AI call summary feature that transcribes sales calls and generates summaries, action items, sentiment, and CRM updates.
JustCall is a free tier with paid upgrades (freemium); Runo is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | JustCall | Runo |
|---|---|---|
| Core capability | AI Call Scoring against custom frameworks (BANT, MEDDIC, or proprietary scorecards) with per-question breakdowns | AI call summaries capturing key points, customer intent, objections, and outcomes |
| Standout feature | Real-Time Agent Assist with on-screen prompts and compliance alerts during calls | Call transcription that converts conversations into searchable text |
| Team usage | AI-generated call summaries with action items | Sentiment scoring and call disposition tagging |
| Integrations | Conversation intelligence: talk-to-listen ratio, sentiment, filler-word and dead-air detection | Automatic CRM sync of summaries and dispositions |
| Languages & capture | Automatic call recording and transcription with speaker identification and moment highlighting | SIM-based call management from real phone numbers |
| Best-fit workflow | Searchable transcripts across all conversations | Mobile apps (iOS and Android) plus a web dashboard |
JustCall
Choose JustCall if you need sales teams scoring every call against meddic or bant and syncing results to the crm — strengths include custom scoring frameworks (bant, meddic) give structured, repeatable call evaluation.
Runo
Choose Runo if you need summarizing and transcribing outbound and inbound sales calls for mobile sales teams — strengths include purpose-built for india's mobile-first, sim-based calling sales teams.
JustCall
Runo
It depends on your workflow. JustCall is strong for sales teams scoring every call against meddic or bant and syncing results to the crm, while Runo is strong for summarizing and transcribing outbound and inbound sales calls for mobile sales teams. Both transcribe and summarize meetings.
JustCall is a free tier with paid upgrades and Runo is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.