JustCall and Memo AI are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. JustCall: Cloud communications platform with AI call scoring, real-time agent assist, and conversation intelligence for sales coaching across voice and SMS. Memo AI: AI transcription and meeting notetaker available as a Chrome extension and web app that records calls, generates transcripts with speaker labels, and produces AI summaries. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
For ai-meeting-assistants workflows, shortlist JustCall when sales teams scoring every call against meddic or bant and syncing results to the crm matters most, and Memo AI when transcribing live browser meetings across meet, zoom, teams, and webex matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Cloud communications platform with AI call scoring, real-time agent assist, and conversation intelligence for sales coaching across voice and SMS.
AI Call Scoring against custom frameworks (BANT, MEDDIC, or proprietary scorecards) with per-question breakdownsAI-generated call summaries with action itemsAutomatic call recording and transcription with speaker identification and moment highlighting
AI transcription and meeting notetaker available as a Chrome extension and web app that records calls, generates transcripts with speaker labels, and produces AI summaries.
Chrome extension that records and transcribes browser-based meetingsSearchable meeting knowledge base with workspace and project organizationSpeaker identification and diarization in transcripts
JustCall is a free tier with paid upgrades (freemium); Memo AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
AI Call Scoring against custom frameworks (BANT, MEDDIC, or proprietary scorecards) with per-question breakdowns
Chrome extension that records and transcribes browser-based meetings
Standout feature
Real-Time Agent Assist with on-screen prompts and compliance alerts during calls
Speaker identification and diarization in transcripts
Team usage
AI-generated call summaries with action items
Structured notes, AI summaries, and action item extraction
Integrations
Conversation intelligence: talk-to-listen ratio, sentiment, filler-word and dead-air detection
Support for Google Meet, Zoom web, Microsoft Teams, Webex, and any audio tab
Languages & capture
Automatic call recording and transcription with speaker identification and moment highlighting
Web app for uploading and transcribing audio and video files
Best-fit workflow
Searchable transcripts across all conversations
Timestamped, clickable transcripts and exports to PDF, Word, and text
Best for
JustCall
Choose JustCall if you need sales teams scoring every call against meddic or bant and syncing results to the crm — strengths include custom scoring frameworks (bant, meddic) give structured, repeatable call evaluation.
Memo AI
Choose Memo AI if you need transcribing live browser meetings across meet, zoom, teams, and webex — strengths include covers both live browser capture and uploaded-file transcription.
+ Real-time agent assist plus whisper/barge support both live and post-call coaching
- Spans both sales and contact-center support, so some features lean toward support QA rather than sales coaching
Memo AI
+ Covers both live browser capture and uploaded-file transcription
+ Broad platform support including any browser tab with audio
- Splits functionality between a Chrome extension and a separate web app
FAQ
Is JustCall or Memo AI better for AI meeting notes?
It depends on your workflow. JustCall is strong for sales teams scoring every call against meddic or bant and syncing results to the crm, while Memo AI is strong for transcribing live browser meetings across meet, zoom, teams, and webex. Both transcribe and summarize meetings.
How do JustCall and Memo AI compare on price?
JustCall is a free tier with paid upgrades and Memo AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Can I use both JustCall and Memo AI?
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.