JustCall and Lark Minutes are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. JustCall: Cloud communications platform with AI call scoring, real-time agent assist, and conversation intelligence for sales coaching across voice and SMS. Lark Minutes: The AI meeting transcription and notes feature within the Lark productivity suite, turning video meetings into searchable transcripts with summaries. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
For ai-meeting-assistants workflows, shortlist JustCall when sales teams scoring every call against meddic or bant and syncing results to the crm matters most, and Lark Minutes when lark users transcribing and summarizing internal video meetings matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Cloud communications platform with AI call scoring, real-time agent assist, and conversation intelligence for sales coaching across voice and SMS.
AI Call Scoring against custom frameworks (BANT, MEDDIC, or proprietary scorecards) with per-question breakdownsAI-generated call summaries with action itemsAutomatic call recording and transcription with speaker identification and moment highlighting
The AI meeting transcription and notes feature within the Lark productivity suite, turning video meetings into searchable transcripts with summaries.
AI-generated meeting summaries via Lark's AI Meeting NotesAutomatic transcription of video meetings into searchable transcriptsCollaborative transcripts with comments and emoji reactions on specific parts
JustCall is a free tier with paid upgrades (freemium); Lark Minutes is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
AI Call Scoring against custom frameworks (BANT, MEDDIC, or proprietary scorecards) with per-question breakdowns
Automatic transcription of video meetings into searchable transcripts
Standout feature
Real-Time Agent Assist with on-screen prompts and compliance alerts during calls
AI-generated meeting summaries via Lark's AI Meeting Notes
Team usage
AI-generated call summaries with action items
Collaborative transcripts with comments and emoji reactions on specific parts
Integrations
Conversation intelligence: talk-to-listen ratio, sentiment, filler-word and dead-air detection
One-click translation of meeting minutes between languages
Languages & capture
Automatic call recording and transcription with speaker identification and moment highlighting
Playback controls including custom speed and silence skipping
Best-fit workflow
Searchable transcripts across all conversations
Integrated within the Lark suite alongside calendar, chat, and documents
Best for
JustCall
Choose JustCall if you need sales teams scoring every call against meddic or bant and syncing results to the crm — strengths include custom scoring frameworks (bant, meddic) give structured, repeatable call evaluation.
Lark Minutes
Choose Lark Minutes if you need lark users transcribing and summarizing internal video meetings — strengths include built into the lark productivity suite, keeping notes with calendar and docs.
+ Real-time agent assist plus whisper/barge support both live and post-call coaching
- Spans both sales and contact-center support, so some features lean toward support QA rather than sales coaching
Lark Minutes
+ Built into the Lark productivity suite, keeping notes with calendar and docs
+ Collaborative, searchable transcripts rather than static files
- Tied to the Lark ecosystem rather than offered as a standalone product
FAQ
Is JustCall or Lark Minutes better for AI meeting notes?
It depends on your workflow. JustCall is strong for sales teams scoring every call against meddic or bant and syncing results to the crm, while Lark Minutes is strong for lark users transcribing and summarizing internal video meetings. Both transcribe and summarize meetings.
How do JustCall and Lark Minutes compare on price?
JustCall is a free tier with paid upgrades and Lark Minutes is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Can I use both JustCall and Lark Minutes?
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.
JustCall vs Lark Minutes: Pricing, Features & Recommendation | Hosiqo