Sam (HeySam) and toruno are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Sam (HeySam): Multi-agent AI sales copilot that joins calls, records and analyzes meetings, and assists sales engineers in Slack. toruno: Ricoh's Japanese meeting recording service combining transcription, audio recording, and screen capture for online and in-person meetings. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
For ai-meeting-assistants workflows, shortlist Sam (HeySam) when supporting reps with real-time technical answers during sales calls matters most, and toruno when japanese teams needing searchable records of meetings and business negotiations matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Multi-agent AI sales copilot that joins calls, records and analyzes meetings, and assists sales engineers in Slack.
AI RFP Copilot that completes RFPs in Google Sheets from call dataAI Sales Engineer that answers technical questions in real time on SlackCall summaries, video recaps, and CRM updates delivered to Slack
Ricoh's Japanese meeting recording service combining transcription, audio recording, and screen capture for online and in-person meetings.
AI-generated summaries with customizable minutes templatesCombined transcription, audio recording, and screen capture of meetingsEnterprise security: two-factor authentication and IP restrictions
Sam (HeySam) is a free tier with paid upgrades (freemium); toruno is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
Joins and records calls on Zoom, Teams, and Google Meet
Combined transcription, audio recording, and screen capture of meetings
Standout feature
AI Sales Engineer that answers technical questions in real time on Slack
Real-time transcription via Windows desktop app, plus iPhone and file-upload capture
Team usage
Call summaries, video recaps, and CRM updates delivered to Slack
AI-generated summaries with customizable minutes templates
Integrations
AI RFP Copilot that completes RFPs in Google Sheets from call data
Japanese-first transcription with English and Chinese support on higher plans
Languages & capture
Sizzle Reel short video summaries for follow-ups
Enterprise security: two-factor authentication and IP restrictions
Best-fit workflow
Customer-facing Ask AI bot for documentation and communities
Per-user permission management over transcriptions
Best for
Sam (HeySam)
Choose Sam (HeySam) if you need supporting reps with real-time technical answers during sales calls — strengths include surfaces sales-engineering expertise on calls without a human se on every meeting.
toruno
Choose toruno if you need japanese teams needing searchable records of meetings and business negotiations — strengths include screen capture alongside transcript preserves visual context from meetings.
Pros & cons
Sam (HeySam)
+ Surfaces sales-engineering expertise on calls without a human SE on every meeting
+ Deep native Slack integration suits Slack-centric go-to-market teams
- Slack-centric workflow may not fit teams that do not standardize on Slack
toruno
+ Screen capture alongside transcript preserves visual context from meetings
+ Backed by Ricoh with enterprise security and administration controls
- Real-time transcription is tied to the Windows desktop app
FAQ
Is Sam (HeySam) or toruno better for AI meeting notes?
It depends on your workflow. Sam (HeySam) is strong for supporting reps with real-time technical answers during sales calls, while toruno is strong for japanese teams needing searchable records of meetings and business negotiations. Both transcribe and summarize meetings.
How do Sam (HeySam) and toruno compare on price?
Sam (HeySam) is a free tier with paid upgrades and toruno is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Can I use both Sam (HeySam) and toruno?
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.
Sam (HeySam) vs toruno: Pricing, Features & Recommendation | Hosiqo