Sam (HeySam) and Shadow are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Sam (HeySam): Multi-agent AI sales copilot that joins calls, records and analyzes meetings, and assists sales engineers in Slack. Shadow: A bot-free, Mac-based AI meeting assistant that transcribes and summarizes calls locally without joining as a participant. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants workflows, shortlist Sam (HeySam) when supporting reps with real-time technical answers during sales calls matters most, and Shadow when capturing notes and summaries across multiple conferencing platforms without a bot joining matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
Multi-agent AI sales copilot that joins calls, records and analyzes meetings, and assists sales engineers in Slack.
A bot-free, Mac-based AI meeting assistant that transcribes and summarizes calls locally without joining as a participant.
Sam (HeySam) is a free tier with paid upgrades (freemium); Shadow is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Sam (HeySam) | Shadow |
|---|---|---|
| Core capability | Joins and records calls on Zoom, Teams, and Google Meet | Bot-free capture that records system audio without joining the meeting as a participant |
| Standout feature | AI Sales Engineer that answers technical questions in real time on Slack | On-device (local) transcription on macOS |
| Team usage | Call summaries, video recaps, and CRM updates delivered to Slack | Speaker identification during transcription |
| Integrations | AI RFP Copilot that completes RFPs in Google Sheets from call data | Captures on-screen content in addition to spoken audio |
| Languages & capture | Sizzle Reel short video summaries for follow-ups | Customizable prompts/Skills to generate notes, summaries, and emails |
| Best-fit workflow | Customer-facing Ask AI bot for documentation and communities | Webhook integration to connect outputs to other tools |
Sam (HeySam)
Choose Sam (HeySam) if you need supporting reps with real-time technical answers during sales calls — strengths include surfaces sales-engineering expertise on calls without a human se on every meeting.
Shadow
Choose Shadow if you need capturing notes and summaries across multiple conferencing platforms without a bot joining — strengths include does not add a visible bot to meetings.
Sam (HeySam)
Shadow
It depends on your workflow. Sam (HeySam) is strong for supporting reps with real-time technical answers during sales calls, while Shadow is strong for capturing notes and summaries across multiple conferencing platforms without a bot joining. Both transcribe and summarize meetings.
Sam (HeySam) is a free tier with paid upgrades and Shadow is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.