Dialpad and Fireflies are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. Dialpad: AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries. Fireflies: AI meeting assistant that records, transcribes, and summarizes calls with deep CRM integrations and 100+ language support. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
How Hosiqo compares and tests toolsFinal recommendation
For ai-meeting-assistants workflows, shortlist Dialpad when equipping inside sales reps with a dialer plus live ai coaching matters most, and Fireflies when sales teams logging calls to crm matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries.
AI meeting assistant that records, transcribes, and summarizes calls with deep CRM integrations and 100+ language support.
Dialpad is a free tier with paid upgrades (freemium); Fireflies is from $10/mo (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dialpad | Fireflies |
|---|---|---|
| Core capability | Real-time call and video transcription with sentiment detection | CRM integrations |
| Standout feature | AI Live Coach and Real-Time Assist cards during calls | 100+ languages |
| Team usage | AI Playbooks that track methodology questions live | AskFred AI assistant |
| Integrations | Automatic post-call summaries | Meeting search |
| Languages & capture | CRM integrations with Salesforce, HubSpot, and Zoho plus call logging | CRM integrations |
Dialpad
Choose Dialpad if you need equipping inside sales reps with a dialer plus live ai coaching — strengths include dialer and conversation intelligence built into one platform.
Fireflies
Choose Fireflies if you need sales teams logging calls to crm — strengths include free plan with unlimited transcription and ai summaries.
Dialpad
Fireflies
It depends on your workflow. Dialpad is strong for equipping inside sales reps with a dialer plus live ai coaching, while Fireflies is strong for sales teams logging calls to crm. Both transcribe and summarize meetings.
Dialpad is a free tier with paid upgrades and Fireflies is from $10/mo. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.